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Firefox for Windows is not working

  • 5 réponses
  • 1 a ce problème
  • 7 vues
  • Dernière réponse par FredMcD

i have tried several times to download Firefox however the error message it gives is 'Sorry, Firefox can't be installed. This version of Firefox requires Microsoft Windows 7 or newer. Please click the ok button for additional information' I have a Windows 7 machine so i dont understand the error message.

i have tried several times to download Firefox however the error message it gives is 'Sorry, Firefox can't be installed. This version of Firefox requires Microsoft Windows 7 or newer. Please click the ok button for additional information' I have a Windows 7 machine so i dont understand the error message.

Toutes les réponses (5)

Which version of Mozilla you are trying to install ?

It may required a different version of Windows 7 other than you have.

Example, You have is Windows 7, and may be, whatever version of Mozilla you are trying to install, it needs a Windows Service Pack.

Just checkout recommended OS version

Again, it may be the case.

i am not sure i know where to go to check the different versions as cant see it on the website.

Did you get the full installer from; Download Firefox For All languages And Systems {web link}

yes that is one of the ones i used as well as on the main download page

Many have reported issues using the 64bit Firefox. Install the 32bit version from; Download Firefox For All languages And Systems {web link}