Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

on a firefox install i get the message "Error! Cannot initialize plug-ins directory"

  • 1 réponse
  • 1 a ce problème
  • 2 vues
  • Dernière réponse par FredMcD

dapalazolo
dapalazolo
more options

I have tried multiple times to download and install the latest Firefox and I always get the error message above. This doesn't happen on other software installs. My OS is Windows 7 Enterprise, SP1.

I have tried multiple times to download and install the latest Firefox and I always get the error message above. This doesn't happen on other software installs. My OS is Windows 7 Enterprise, SP1.

Toutes les réponses (1)

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/troubleshoot-issues-with-plugins-fix-problems

https://support.mozilla.org/en-US/kb/warning-unresponsive-plugin

Remove Firefox's plugin registry file Sometimes the pluginreg.dat file becomes corrupted. You can remove it and have Firefox re-scan for plugins. As a side effect, any plugins you have disabled on the Add-ons page probably will be re-enabled, so you'll need to go back to that page one more time.

Close Firefox. Open your file browser to this hidden location:

  • Mac: *~/Library/Application Support/Firefox/Profiles
  • Linux: *~/.mozilla/firefox/Profiles
  • Windows: %AppData%\Mozilla\Firefox\Profiles
  • *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles

Search for the above file. Then rename or delete them. Restart Firefox.