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Mozilla websites won't work properly - also can't use any add ons

  • 3 réponses
  • 2 ont ce problème
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  • Dernière réponse par philipp
  • Archivé

MCLMM
MCLMM

Hello there, I'm planning to switch from Chrome to Firefox but I can't because I'm having some issues:

1- Add-ons page won't load properly/let me install any addons 2- Any Mozilla webpage including support pages only show text without any styling 3- Can't play YouTube videos.

I've removed and installed it over and over with deleting my profile but it just wont fix.

Hello there, I'm planning to switch from Chrome to Firefox but I can't because I'm having some issues: 1- Add-ons page won't load properly/let me install any addons 2- Any Mozilla webpage including support pages only show text without any styling 3- Can't play YouTube videos. I've removed and installed it over and over with deleting my profile but it just wont fix.

Toutes les réponses (3)

philipp
philipp
  • Moderator

hi MCLMM, what security product are you using on that device?

MCLMM
MCLMM Auteur de la question

philipp said

hi MCLMM, what security product are you using on that device?

Hello and thanks for taking your time to help :)

I'm using ESET NOD32 Antl-Virus on my PC.

philipp
philipp
  • Moderator

thanks, then please try the steps relating to eset in particulrar that are listed on Troubleshoot security error codes on secure websites - that should fix issues #1&2 at least :-)