Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus

Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.

When replying to email, why does cursor jump to the email page from which I opened the email?

  • 2 réponses
  • 2 ont ce problème
  • 3 vues
  • Dernière réponse par pophern

poppahern
poppahern
more options

I open an email and decide to reply. While typing my reply, the cursor jumps to the email box and my reply jumps behind the box. I will then click on my reply and it come back to the front. However, I can only type a couple of letters before the jumping happens again.

I am able to work around this by minimizing the email box. This problem started just a couple of days ago and it is getting frustrating to take these extra steps.

Thank you.

I open an email and decide to reply. While typing my reply, the cursor jumps to the email box and my reply jumps behind the box. I will then click on my reply and it come back to the front. However, I can only type a couple of letters before the jumping happens again. I am able to work around this by minimizing the email box. This problem started just a couple of days ago and it is getting frustrating to take these extra steps. Thank you.

Toutes les réponses (2)

amanchesterman
amanchesterman
more options

Two questions: - do you experience this only when using Thunderbird, or does it happen with other programs when you have several windows open on your screen? - are you using a laptop? If it's 'yes' to both then the problem is probably to do with your operating system. If you do a search for 'cursor jumps' on the internet you will find that a lot of people encounter the same problem and that usually it can be cured by adjusting the controls in your operating system.

pophern
pophern
more options

First of all, I do not have a laptop.

Secondly, I have this problem only in Thunderbird and it did not start until the last update.

Thanks for your input. I followed your advice, but the solutions found did not resolve this.