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The Ask Home Page keeps coming up and is not showing on the Add-on Extension screen

  • 2 réponses
  • 1 a ce problème
  • 10 vues
  • Dernière réponse par cor-el

davidburka
davidburka

Have tried to get rid of Firefox opening with the Ask Home Page or Ask Home Page coming up every time I open a new tab. Have tried going to Options/General and Firefox is set to open with my home page which shows as Mozilla Firefox Start Page but it keeps coming up with the Ask page. Have tried pressing default but that does not help. Suggestions?

Thanks

Have tried to get rid of Firefox opening with the Ask Home Page or Ask Home Page coming up every time I open a new tab. Have tried going to Options/General and Firefox is set to open with my home page which shows as Mozilla Firefox Start Page but it keeps coming up with the Ask page. Have tried pressing default but that does not help. Suggestions? Thanks

Toutes les réponses (2)

Scribe
Scribe

Hi, please try working through Remove Ask Toolbar and Ask.com Search by Malware Tips - the article is a little old so you may have to improvise slightly!

Note that not all removal programs will detect all malware, so you may need to run several or all of them.

After removal you may need to reset your home page and search, which you can do by running the add-on SearchReset.

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

cor-el
cor-el
  • Moderator

You can open the about:config page via the location/address bar and search for prefs that refer to ask.com. You can reset user set (bold) ask.com pref(s) via the right-click context menu to the default value.

You can check the target line in the Firefox desktop shortcut (right-click: Properties) to make sure that nothing is appended after the path to the Firefox program.