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How to remove a duplicate account address that is freezing all account settings

  • 1 réponse
  • 1 a ce problème
  • 8 vues
  • Dernière réponse par Zenos

7q8trebla
7q8trebla
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A duplicate of my account name--karenandal@comcast.net--has appeared in the left pane. It is called "a special account" in its settings box. I cannot use any of the settings in my regular account. A message box reads: "An account with this name already exists. Please enter a different account name." When I open the settings in this duplicate account name "Remove" is gray and inoperable. A small blue tv image icon precedes the duplicate in the left pane. My regular account is preceded by a mail icon. I don't know how this duplicate of my account name got there. But I can't change any settings on my regular account. Please help me. Albert Spanfelner

A duplicate of my account name--karenandal@comcast.net--has appeared in the left pane. It is called "a special account" in its settings box. I cannot use any of the settings in my regular account. A message box reads: "An account with this name already exists. Please enter a different account name." When I open the settings in this duplicate account name "Remove" is gray and inoperable. A small blue tv image icon precedes the duplicate in the left pane. My regular account is preceded by a mail icon. I don't know how this duplicate of my account name got there. But I can't change any settings on my regular account. Please help me. Albert Spanfelner

Toutes les réponses (1)

Zenos
Zenos
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I suggest you rename it to "Local Folders" which would have been its original name.

http://kb.mozillazine.org/Local_Folders