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Using 41.0 Windows 7 & Acrobat Pro X - error in printing to PDF reads "Cannot open this file - check correct path and file name given" Print to PDF works in IE.

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  • Dernière réponse par BHM1974

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Using Firefox 41.0 Windows 7 just started getting the error "Cannot open this file. Please check that the correct path and file name are given." Can not even close the program through Task Manager - have to hard shut down. Checked Firefox for updates, refreshed Acrobat Pro X. Used the exact same file/source and Print to PDF works fine In IE. Have always printed to PDF from within Firefox prior to this.

Using Firefox 41.0 Windows 7 just started getting the error "Cannot open this file. Please check that the correct path and file name are given." Can not even close the program through Task Manager - have to hard shut down. Checked Firefox for updates, refreshed Acrobat Pro X. Used the exact same file/source and Print to PDF works fine In IE. Have always printed to PDF from within Firefox prior to this.

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guigs said

Try resetting the printing feature or printing from another reader:

As one of several things done to resolve the issue, the settings were checked. The issue has resolved itself and I am not sure what actually was the resolution. Following 8 hours of the system being turned off, the first attempt to print to pdf of the file in question, worked.

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Try resetting the printing feature or printing from another reader:

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Solution choisie

guigs said

Try resetting the printing feature or printing from another reader:

As one of several things done to resolve the issue, the settings were checked. The issue has resolved itself and I am not sure what actually was the resolution. Following 8 hours of the system being turned off, the first attempt to print to pdf of the file in question, worked.