Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

En savoir plus
Ce sujet de discussion a été archivé. Veuillez poser une nouvelle question si vous avez besoin d’aide.
Archivé

Some mails will not open, when clicked on, the last opened mail's addressline appears with a blank mailarea.

Thunderbird Résolution de problèmes
christ1 a répondu
AndersChrister
AndersChrister

It started with a message, "your inbox is full, try to delete some mails". The message seemed odd, to my knowledge there is not space limitation in the program. After deleting a number of mails with big enclosures, some mails will not open. When clicked on, it seems as if another mail is opened, namely the last one opened, only that the text area is blank. It has happened before but then the mails did open but contained html code and fragments from other mails. New mails open without problems. It is only some old mails that is affected.

It started with a message, "your inbox is full, try to delete some mails". The message seemed odd, to my knowledge there is not space limitation in the program. After deleting a number of mails with big enclosures, some mails will not open. When clicked on, it seems as if another mail is opened, namely the last one opened, only that the text area is blank. It has happened before but then the mails did open but contained html code and fragments from other mails. New mails open without problems. It is only some old mails that is affected.

Toutes les réponses (1)

christ1
christ1
  • Top 25 Contributor
  • Moderator

You should first create a backup of your profile folder, just in case. http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring

Then try to rebuild the index file of the troubled folder. Right-click the folder - Properties - Repair Folder