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CANNOT RESTORE BOOKMARKS FROM BACK UP
Having chosen to click on a suggestion to speed up browsing on Firefox, I have lost my Bookmarks. When I try to Restore them I get a window saying "Unable to process the backup file." What can I do to get them back?
Having chosen to click on a suggestion to speed up browsing on Firefox, I have lost my Bookmarks. When I try to Restore them I get a window saying "Unable to process the backup file." What can I do to get them back?
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Look on your desktop. Do you see a folder called; Old Firefox?
https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
Solution choisie
Are you trying to restore a recent JSON backup or is that a backup made by an older Firefox version?
Is that compressed backup with a .jsonlz4 file extension?
You can check for problems with the places.sqlite database file in the Firefox profile folder.
- http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
- https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
- Places Maintenance: https://addons.mozilla.org/firefox/addon/places-maintenance/
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