cant delete emails from inbox
cant delete emails from inbox. when i click the delete button on inbox this message appears on the bottom of the screen, The current operation on inbox did not succeed, the mail server for account gazjude@talktalk.net responded [ TRY CREATE ] mail box name does not exist or is not selectable. please advise thanks
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Look at Account Settings -> Server Settings in the middle of the page "when I delete a message:" If you have chosen "Move it to this folder: ..." does that folder exist? If you don't have a 'Trash' folder, let me know.
thanks for your response, still no luck with deleting messages problem. this problem just started without us doing anything different than we normally do,we tried deleting to trash but we still get the same message along the bottom of the screen thanks from Judy
For Account Settings -> Server Settings in the middle of the page "when I delete a message:" try these:
- 'Just mark it as deleted'
- 'Remove it immediately'
Do either of those work?
Tried both of these neither work , thanks again. The only way I've found that I can delete them is by going into our main talktalk server.