Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

Firefox crashes

  • 2 réponses
  • 2 ont ce problème
  • 1 vue
  • Dernière réponse par cor-el

more options

every 5 minutes or less my adobe flash player crashes its been getting worse and worse and I'm about to stop using you after many, many good years of use.

every 5 minutes or less my adobe flash player crashes its been getting worse and worse and I'm about to stop using you after many, many good years of use.

Toutes les réponses (2)

more options

Flash causes behind the crash which can be solved by some tricks such as

  • Using Flash Block add-on from about:addons (tyoe into url and search that one).
  • Change settings from Always Active to Never Active again in add-ons> plug-in section.
  • paste crash report id from about:crashes(type in url and copy the id which startes from bp-xxxx-)

PS: did you find any pattern like it hangs/crashes on particular site/video etc.

more options

You can check for problems with current Shockwave Flash plugin versions and try this:

See also:


If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See: