Firefox opens in a tiny window and won't resize. Only the upper right had corner displays.
I've uninstalled and reinstalled the program but I still get the same window that displays the minimize, restore and exit buttons. Exit and minimize work but restore is not available. Resize does not work. I can't get to any controls within the program to make any changes or run a troubleshooter.
Solution choisie
The computer I was working on that had the problem wouldn't give me enough of the window to reach any commands in Firefox. I ran virus scans multiple times and didn't solve the problem although I found a slew of threats and malware. I finally isolated a shopping service program that I was able to uninstall. That solved the problem with Firefox. It was Shopz. Nasty stuff.
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jmbrown,
Try this:
- Set Firefox to open tabs from last time on start from the Options > General setting
- Resize the window to the way you want it
- File > quit Firefox
- Open Firefox
Does the size of the window change?
Solution choisie
The computer I was working on that had the problem wouldn't give me enough of the window to reach any commands in Firefox. I ran virus scans multiple times and didn't solve the problem although I found a slew of threats and malware. I finally isolated a shopping service program that I was able to uninstall. That solved the problem with Firefox. It was Shopz. Nasty stuff.
Try to rename (or delete) the xulstore.json file in the Firefox profile folder.
You can use this button to go to the currently used Firefox profile folder:
- Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
- http://kb.mozillazine.org/Profile_folder_-_Firefox
You can also try to delete the current Firefox desktop shortcut and create a new shortcut.