Rechercher dans l’assistance

Évitez les escroqueries à l’assistance. Nous ne vous demanderons jamais d’appeler ou d’envoyer un SMS à un numéro de téléphone ou de partager des informations personnelles. Veuillez signaler toute activité suspecte en utilisant l’option « Signaler un abus ».

Learn More

tried to open website but couln't open now wont open home page

  • 2 réponses
  • 1 a ce problème
  • 7 vues
  • Dernière réponse par FredMcD

more options

tried to open link to website and all I got was a frame and blank page. Shutdown and now homepage is now just a frame with black page. have uninstalled and re-installed but just the same.

tried to open link to website and all I got was a frame and blank page. Shutdown and now homepage is now just a frame with black page. have uninstalled and re-installed but just the same.

Solution choisie

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

Lire cette réponse dans son contexte 👍 1

Toutes les réponses (2)

more options

hello, can you take a screenshot of your problem and attach it here in the reply box, so that we can assist you better. see: How do I create a screenshot of my problem?


You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.


How to set the home page

more options

Solution choisie

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences<Enter> in the address bar

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.