Search Support

Beware of phishing attacks: Mozilla will never ask you to call a number or visit a non-Mozilla website. Please ignore such requests.

Learn More

I keep getting a Yahoo DNS error handler page, and can't even access the add-ons page to disable it because it redirects me to the Yahoo DNS page immediately

more options

I have already seen some suggested solutions to the problem of this extremely annoying Yahoo DNS error solutions page, but they involve going to the add-ons page of firefox and disabling various add-ons. The issue is that even when I try to go to the add-ons page I get immediately redirected to the Yahoo DNS solutions page again.

I have cleared my browser history and cache, hoping it would help, but nothing. Extremely annoying as I never installed anything - it simply started after a Firefox upgrade.

Any help much appreciated.

Solution choisie

Open the Help menu and choose Restart Firefox with Add-ons Disabled. Remove any offending extensions. For details, see the "Uninstall from Firefox Safe Mode" section of the following article.

Lire cette réponse dans son contexte 👍 27

All Replies (1)

more options

Solution choisie

Open the Help menu and choose Restart Firefox with Add-ons Disabled. Remove any offending extensions. For details, see the "Uninstall from Firefox Safe Mode" section of the following article.