Knowledge Base discussions

[In KB] Viewing video in Firefox without a plugin

  • 19 Replies
  • Last reply by Michael Verdi
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  1. the-edmeister
    the-edmeister 603 posts
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    Is this a Bug or a missing article, or other?
    http://support.mozilla.com/en-US/kb/Viewing%20video%20in%20Firefox%20without%20a%20plugin

    When that page loads in Firefox 4.0 on a Windows PC, on a slow a PC the page loads and then disappears - with a fast PC it doesn't load any article content at all.

    Is the content not ready for the public yet?
    Or is that article not applicable to Firefox 4.0?
    If the latter, maybe there should be like a "place holder" that says This support article is not applicable to Firefox 4.0 ??

    That KB page disappearing after being first loaded confused a 4.0 user in this support thread.
    https://support.mozilla.com/en-US/questions/791851

    Is this a Bug or a missing article, or other? <br /> http://support.mozilla.com/en-US/kb/Viewing%20video%20in%20Firefox%20without%20a%20plugin When that page loads in Firefox 4.0 on a Windows PC, on a slow a PC the page loads and then disappears - with a fast PC it doesn't load any article content at all. Is the content not ready for the public yet? <br /> Or is that article not applicable to Firefox 4.0? <br /> If the latter, maybe there should be like a "place holder" that says '''This support article is not applicable to Firefox 4.0''' ?? That KB page disappearing after being first loaded confused a 4.0 user in this support thread. <br /> https://support.mozilla.com/en-US/questions/791851

    Modified by the-edmeister on

  2. scoobidiver
    scoobidiver 1275 posts
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    It is in the list of articles to be updated for Firefox 4. But in this case, the use of {for fx3}fx3 content{/for}{for fx35}fx35 content{/for} makes it empty for fx4.

    I removed the fx3 content, the fx35 tag, replaced out-of-date images, fixed the broken table, added a WebM format description & video sample, a troubleshooting section, a summary, and keywords.

    It needs review.

    It is in the [https://spreadsheets.google.com/ccc?key=tJD2jBMW36JOuCFk_uxHX2Q&hl=en&authkey=CMynpOcH#gid=10 list of articles to be updated for Firefox 4]. But in this case, the use of {for fx3}fx3 content{/for}{for fx35}fx35 content{/for} makes it empty for fx4. I removed the fx3 content, the fx35 tag, replaced out-of-date images, fixed the broken table, added a WebM format description & video sample, a troubleshooting section, a summary, and keywords. It needs review.
  3. AliceWyman
    AliceWyman 6154 posts
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    HTML5 audio and video in Firefox

    Looks like this is right down Michael Verdi's alley .... let's wait for him to review.

    One thing I did notice, you are showing the WebM link for everyone ... it should be only shown for Firefox 4, right? It would be great if an OGG video with sound (or, for fx4, a WebM video) could be embedded within the KB article as a screencast, instead of just having links, For example,

    [[Viewing video in Firefox without a plugin]] Looks like this is right down Michael Verdi's alley .... let's wait for him to review. One thing I did notice, you are showing the WebM link for everyone ... it should be only shown for Firefox 4, right? It would be great if an OGG video with sound (or, for fx4, a WebM video) could be embedded within the KB article as a screencast, instead of just having links, For example, *[[Contributor Home Page]] * http://camendesign.com/code/video_for_everybody/test.html

    Modified by AliceWyman on

  4. AliceWyman
    AliceWyman 6154 posts
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    Something else to add in this article under Troubleshooting (or to Fix common audio and video issues?) is that JavaScript must be enabled in the Settings for web content, pop-ups, fonts, and languages.

    Bug 449358 - Video/Audio UI Controls not functioning when JavaScript is disabled

    Something else to add in this article under Troubleshooting (or to [[Video or audio does not play]]?) is that JavaScript must be enabled in the [[Options window - Content panel]]. [https://bugzilla.mozilla.org/show_bug.cgi?id=449358 Bug 449358 - Video/Audio UI Controls not functioning when JavaScript is disabled]
  5. scoobidiver
    scoobidiver 1275 posts
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    In a new revision:

    • WebM and VP8 are specific to fx4.
    • the test page provided by Alice is linked (test videos are not embedded).
    • a troubleshooting controls sub-section has been added.
    In a new revision: * WebM and VP8 are specific to fx4. * the test page provided by Alice is linked (test videos are not embedded). * a troubleshooting controls sub-section has been added.
  6. AliceWyman
    AliceWyman 6154 posts
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    Michael Verdi just added new videos with sound to Get started with Firefox - An overview of the main features which can be "embedded" within this article, instead of the link:

    {for not fx35}

    {/for}

    {for fx35}

    {/for}

    I edited the last revision to include the above videos so that users have an actual, working ogv video within the article itself, to test. I also made a couple of small changes, like referring to "open format" or "media format" instead of "codec".

    P.S. Feel free to re-edit :-)

    Michael Verdi just added new videos with sound to [[Browsing basics]] which can be "embedded" within this article, instead of the link: {for not fx35}[[Video:Getting started with Firefox]]{/for} {for fx35}[[Video:Using Firefox]]{/for} I edited the last revision to include the above videos so that users have an actual, working ogv video within the article itself, to test. I also made a couple of small changes, like referring to "[http://en.wikipedia.org/wiki/Open_format open format]" or "media format" instead of "[http://en.wikipedia.org/wiki/Codec codec]". P.S. Feel free to re-edit :-)

    Modified by AliceWyman on

  7. scoobidiver
    scoobidiver 1275 posts
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    I edited the last revision to include the above videos so that users have an actual, working ogv video within the article itself, to test

    I disagree. These videos are unrelated to the article topic. Moreover, English embedded videos are removed in every locales, so non-English speaking users won't see these test videos.

    like referring to "open format" or "media format" instead of "codec".

    I also disagree. Ogg or WebM can be called Open Format even if I prefer the Container Format more explicit term, but not Theora, VP8 (video compression) or Vorbis (audio compression) that are codecs.

    I rejected your revision.

    ''I edited the last revision to include the above videos so that users have an actual, working ogv video within the article itself, to test'' I disagree. These videos are unrelated to the article topic. Moreover, English embedded videos are removed in every locales, so non-English speaking users won't see these test videos. ''like referring to "open format" or "media format" instead of "codec".'' I also disagree. Ogg or WebM can be called Open Format even if I prefer the [http://en.wikipedia.org/wiki/Container_format_%28digital%29 Container Format] more explicit term, but not Theora, VP8 ([http://en.wikipedia.org/wiki/Video_compression video compression]) or Vorbis ([http://en.wikipedia.org/wiki/Audio_compression_%28data%29 audio compression]) that are codecs. I rejected your revision.
  8. AliceWyman
    AliceWyman 6154 posts
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    I can understand wanting a link but that can be in addition to the "embedded" video, not as a replacement. I feel that having an example of open media right in the article is valuable, so I did another edit based on both of our revisions and rejected your revisions.

    Using the term "codec" is overly technical (whether or not it's correct) so rewrote that section to remove it. Although you want to use codec to describe Vorbis audio and Theora video, the http://en.wikipedia.org/wiki/Container_format_%28digital%29 article refers to them as audio and video "formats", under Multimedia container formats:

    *Ogg (standard container for Xiph.org audio fomat Vorbis and video format Theora)

    I also don't think you need two sections on troubleshooting. Simply a note on enabling JavaScript if the audio/video controls are not visible is enough.

    Needs review ... hopefully by Michael Verdi, or Chris Ilias, who worked on the original article.

    P.S. Here's the bug report on this KB article, for the background:
    Bug 494793 - KB article: Viewing video in Firefox without a plugin

    I can understand wanting a link but that can be in addition to the "embedded" video, not as a replacement. I feel that having an example of open media right in the article is valuable, so I did another edit based on both of our revisions and rejected your revisions. Using the term "codec" is overly technical (whether or not it's correct) so rewrote that section to remove it. Although you want to use [http://en.wikipedia.org/wiki/Codec codec] to describe Vorbis audio and Theora video, the http://en.wikipedia.org/wiki/Container_format_%28digital%29 article refers to them as audio and video "formats", under '''Multimedia container formats''':<br> *Ogg (standard container for Xiph.org audio fomat Vorbis and video format Theora) I also don't think you need two sections on troubleshooting. Simply a note on enabling JavaScript if the audio/video controls are not visible is enough. Needs review ... hopefully by Michael Verdi, or Chris Ilias, who worked on the original article. P.S. Here's the bug report on this KB article, for the background:<br> [https://bugzilla.mozilla.org/show_bug.cgi?id=494793 Bug 494793 - KB article: Viewing video in Firefox without a plugin]

    Modified by AliceWyman on

  9. scoobidiver
    scoobidiver 1275 posts
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    in addition to the "embedded" video, not as a replacement.

    There is an image size limit of 200KB for low bandwidth connection, so including an embedded video of 15MB with no added value for the article is not the best thing to do, according to me.

    Moreover, users who are using IE won't see this video.

    I did another edit based on both of our revisions and rejected your revisions.

    Rejecting revisions makes lost the article contribution to the writer. Only dead branch revisions must be rejected as stated in this thread.

    Using the term "codec" is overly technical, so rewrote that section to remove it.

    In my previous revisions, I clarified the differences between Theora/Vorbis/VP8 and Ogg/WebM. In your revision, we don't know what Theora/Vorbis/VP8 are. If you don't like the codec name, use the audio/video compression name.

    I also don't think you need two sections on troubleshooting.

    I agree with this change.

    Needs review ... hopefully by Michael Verdi, or Chris Ilias

    Yes.

    ''in addition to the "embedded" video, not as a replacement.'' There is an image size limit of 200KB for low bandwidth connection, so including an embedded video of 15MB with no added value for the article is not the best thing to do, according to me. Moreover, users who are using IE won't see this video. ''I did another edit based on both of our revisions and rejected your revisions.'' Rejecting revisions makes lost the article contribution to the writer. Only dead branch revisions must be rejected as stated in [/forums/contributors/705095 this thread]. ''Using the term "codec" is overly technical, so rewrote that section to remove it.'' In my previous revisions, I clarified the differences between Theora/Vorbis/VP8 and Ogg/WebM. In your revision, we don't know what Theora/Vorbis/VP8 are. If you don't like the codec name, use the audio/video compression name. ''I also don't think you need two sections on troubleshooting. '' I agree with this change. ''Needs review ... hopefully by Michael Verdi, or Chris Ilias'' Yes.
  10. AliceWyman
    AliceWyman 6154 posts
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    scoobi,

    If you're still up for it, go ahead and edit my last revision (or yours) to create a new version that takes everything discussed here into account.

    scoobi, If you're still up for it, go ahead and edit my last revision (or yours) to create a new version that takes everything discussed here into account.
  11. scoobidiver
    scoobidiver 1275 posts
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    go ahead and edit my last revision

    Done.

    ''go ahead and edit my last revision'' Done.
  12. AliceWyman
    AliceWyman 6154 posts
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    approved.

    approved.
  13. AliceWyman
    AliceWyman 6154 posts
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    This article is listed in the "Updates for Firefox 4+" section of https://wiki.mozilla.org/Support/Article_Tracking

    Status: Archive?
    Comment: People don't ask about how to play a video - only about issues when it doesn't work

    This article is listed in the "Updates for Firefox 4+" section of https://wiki.mozilla.org/Support/Article_Tracking Status: Archive? <br> Comment: People don't ask about how to play a video - only about issues when it doesn't work
  14. scoobidiver
    scoobidiver 1275 posts
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    AliceWyman said

    Comment: People don't ask about how to play a video - only about issues when it doesn't work

    In that case, we must archive all how-to articles related to plugins. It is useful for the link to camendesign, missing controls, searches for webm.

    ''AliceWyman [[#post-39781|said]]'' <blockquote> Comment: People don't ask about how to play a video - only about issues when it doesn't work </blockquote> In that case, we must archive all how-to articles related to plugins. It is useful for the link to camendesign, missing controls, searches for webm.
  15. AliceWyman
    AliceWyman 6154 posts
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    Just to clarify, the comment I posted above wasn't mine ... I copied it from the wiki article.

    Just to clarify, the comment I posted above wasn't mine ... I copied it from the wiki article.
  16. Michael Verdi
    Michael Verdi 1755 posts
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    scoobidiver said

    In that case, we must archive all how-to articles related to plugins. It is useful for the link to camendesign, missing controls, searches for webm.

    The comment was mine and my point was there isn't any "how-to" to write. You just click play. Just like videos that use a plugin. Also, not many people are searching for webm on sumo. 287 of the 9.94 million visits to SUMO last month were for this article. We could potentially help 15X more people by making Fix common audio and video issues better if we can.

    ''scoobidiver [[#post-39784|said]]'' <blockquote> In that case, we must archive all how-to articles related to plugins. It is useful for the link to camendesign, missing controls, searches for webm. </blockquote> The comment was mine and my point was there isn't any "how-to" to write. You just click play. Just like videos that use a plugin. Also, not many people are [https://support.mozilla.com/en-US/search?w=2&a=1&created=0&created_date=&updated=0&updated_date=&sortby=0&asked_by=&answered_by=&num_voted=0&num_votes=&q_tags=&q=webm searching for webm] on sumo. 287 of the 9.94 million visits to SUMO last month were for this article. We could potentially help 15X more people by making [[Video or audio does not play]] better if we can.
  17. AliceWyman
    AliceWyman 6154 posts
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    The information in the article is up-to-date and it's linked from Fix common audio and video issues to explain open media. I don't think it should be archived (simply to reduce the total number of SUMO articles?) because it has a low page-hit count.

    The information in the article is up-to-date and it's linked from [[Video or audio does not play]] to explain [[Viewing video in Firefox without a plugin#w_what-is-open-media | open media]]. I don't think it should be archived (simply to reduce the total number of SUMO articles?) because it has a low page-hit count.
  18. scoobidiver
    scoobidiver 1275 posts
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    Only 2.5M article visits on April.

    This article describes a feature that Mozilla wants to promote and doesn't bother localizers because it is in the bottom articles.

    Only 2.5M article visits on April. This article describes a feature that Mozilla wants to promote and doesn't bother localizers because it is in the bottom articles.
  19. Michael Verdi
    Michael Verdi 1755 posts
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    I'm working on writing/updating new KB policies. This should clear up many of the questions that people have (multiple threads 1, 2, 3, 4, 5). I’ll post a draft in the community forum next week.

    I'm working on writing/updating new [https://wiki.mozilla.org/Support/Goals/2011Q2/KB_Doc_Policies KB policies]. This should clear up many of the questions that people have (multiple threads [https://support.mozilla.com/en-US/forums/contributors/704982#post-39906 1], [https://support.mozilla.com/en-US/forums/knowledge-base-articles/705183#post-39833 2], [https://support.mozilla.com/en-US/forums/knowledge-base-articles/705817 3], [https://support.mozilla.com/en-US/forums/knowledge-base-articles/705206 4], [https://support.mozilla.com/en-US/forums/contributors/706677 5]). I’ll post a draft in the community forum next week.
  20. Michael Verdi
    Michael Verdi 1755 posts
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    Here's the post about updated KB policies - https://support.mozilla.com/en-US/forums/contributors/706935


    ...Locking. Continue discussing this article at https://support.mozilla.com/en-US/kb/Viewing%20video%20in%20Firefox%20without%20a%20plugin/discuss

    Here's the post about updated KB policies - https://support.mozilla.com/en-US/forums/contributors/706935 <br> <br> <br> ''...Locking. Continue discussing this article at https://support.mozilla.com/en-US/kb/Viewing%20video%20in%20Firefox%20without%20a%20plugin/discuss

    Modified by AliceWyman on