SUMO community discussions

Startup crashes with Comodo software after Windows 10 update

  1. It's a non-security update and Comodo is working on a fix.

    Crash Stats:

    About 2000 crashes in the past 24 hours: https://crash-stats.mozilla.com/signature/?product=Firefox&signature=cmdshim32.dll%400x135b

    Example thread:

    https://support.mozilla.org/questions/1166072

    Bug with comments from Comodo:

    https://bugzilla.mozilla.org/show_bug.cgi?id=1376831

    Workaround:

    Possibly uninstalling the particular update (not rolling back all updates!): https://support.microsoft.com/en-us/help/4022716/windows-10-update-kb4022716

    It's a non-security update and Comodo is working on a fix. '''Crash Stats:''' About 2000 crashes in the past 24 hours: https://crash-stats.mozilla.com/signature/?product=Firefox&signature=cmdshim32.dll%400x135b '''Example thread:''' https://support.mozilla.org/questions/1166072 '''Bug with comments from Comodo:''' https://bugzilla.mozilla.org/show_bug.cgi?id=1376831 '''Workaround:''' Possibly uninstalling the particular update (not rolling back all updates!): https://support.microsoft.com/en-us/help/4022716/windows-10-update-kb4022716
  2. Google Chrome and Internet Explorer on Windows 10 are also affected. More information: https://answers.microsoft.com/en-us/windows/forum/windows_10-update/kb4022716-kills-web-browser-google-chrome-firefox/493ae577-8d5b-48a8-a7fa-d5eec39f549f
  3. See also: *https://forums.comodo.com/news-announcements-feedback-cis/please-read-before-updating-to-microsoft-update-kb4022716os-build-15063447-t119928.0.html;msg861691#msg861691
  4. these crashes are back :-(

    these crashes are back :-(
  5. Thanks for posting the info about this problem, I just answered my first questions about this issue thanks to this post.

    Thanks for posting the info about this problem, I just answered my first questions about this issue thanks to this post.
  6. i've come up with an article that we could link affected users to: Firefox crashes on startup for users of Comodo security products after July 2017 Windows 10 update

    i've come up with an article that we could link affected users to: [[Firefox crashes on startup for users of Comodo security products after July 2017 Windows 10 update]]

    Modified by philipp on

  7. philipp said

    i've come up with an article that we could link affected users to: Firefox crashes on startup for users of Comodo security products after July 2017 Windows 10 update

    Should this article be marked ready to localize?

    ''philipp [[#post-72076|said]]'' <blockquote> i've come up with an article that we could link affected users to: [[Firefox crashes on startup for users of Comodo security products after July 2017 Windows 10 update]] </blockquote> Should this article be marked ready to localize?
  8. yes, the article will be most useful during the coming days...

    yes, the article will be most useful during the coming days...
  9. Philipps article is approved for en-us, but not marked RFL, so translators will not know about it.

    ... sorry, the last two posts before mine only arrived here after I posted mine ...

    Philipps article is approved for en-us, but not marked RFL, so translators will not know about it. ... sorry, the last two posts before mine only arrived here after I posted mine ...

    Modified by Artist on

  10. I made an empty edit to [[Firefox crashes on startup for users of Comodo security products after July 2017 Windows 10 update]] and approved it as ready to localize.