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website homepage missing flash

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kowagaru
kowagaru

one the website the homepage flash does not load. There are 3 missing flash elements that will not load in firefox that will load in IE.

one the website the homepage flash does not load. There are 3 missing flash elements that will not load in firefox that will load in IE.

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cor-el
cor-el
  • Moderator

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Use Troubleshoot Mode in Firefox to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).