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  • Two-factor authentication

Firefox for iOS will not open, but forces me to log in with WWPass Key

I just added Firefox to my desktop computer, then I added it to my iPhone. I think that I may have mistakenly check the box to use WWPass Key to open the mobile app b/c n… (read more)

I just added Firefox to my desktop computer, then I added it to my iPhone. I think that I may have mistakenly check the box to use WWPass Key to open the mobile app b/c now I cannot open the mobile app at all. Is there a way I can alter the way my mobile firefox app opens? Right now, I can't access it. Thanks.

Open

What does it mean when my authenticator app will not move or let me do anything?

I downloaded the authentication app because my Firefox browser told me to. But after I got done subscribing to the app it like won’t let me do anything and It’s just stu… (read more)

I downloaded the authentication app because my Firefox browser told me to. But after I got done subscribing to the app it like won’t let me do anything and It’s just stuck on the same page the page’s says connect all emails or something. What should I do?

Open 1 153

Authy mfa recovery

Hi folks, I set up mfa on my Firefox account a while back using Authy but now that I need to redownload Firefox for my mobile device I have forgotten my Authy PIN and can… (read more)

Hi folks, I set up mfa on my Firefox account a while back using Authy but now that I need to redownload Firefox for my mobile device I have forgotten my Authy PIN and can't seem to find the account recovery keys anywhere. I may have lost them because of only storing the recovery key and pin record locally on a device I have since formatted and sold. It looks as though it's very difficult to recover via Authy or perhaps not possible (I have one mobile and laptop and Authy has discontinued the desktop app). Is there a way to reset the account so that I can set up my 2fa again and this time keep the access info in a safer and retrievable place?

Open 1 261

2FA QR Code is not accepted

Hi all, I am from germany, so my english is proably not that good...I will tray anyway... I use the app 2FAS on my smartphone and wanted to pair the firefox browser with … (read more)

Hi all, I am from germany, so my english is proably not that good...I will tray anyway...

I use the app 2FAS on my smartphone and wanted to pair the firefox browser with this app. I have logged in to my Mozilla account and started the whole process. When the QR Code was created, I tried to pair with my smartphone by a foto. Didn´t work, the code has an incorrect format. I tried to type in the code manually, didn´t work either. The code is much too long.

Now I sit in front of my mobile devices and can´t do anything.

Would you help me please?

Thanks in advance! Andrea

Archived 3 99