Firefox Community Forum

First off, apologies - I don't know if this is a YouTube problem, a Steam Deck problem or a Firefox problem. I haven't been able to figure out the cause of this problem for months so I'm trying you guys because you're more responsive than YouTube has been so I'm really hoping it's a Firefox problem.

Basically since early June I've been getting "an error occurred" errors for YouTube videos of approximately an hour. Longer videos and shorter videos tend to play fine, but I get the issue with videos under ten minutes sometimes as well.

This only occurs in Firefox on my Steam Deck (SteamOS). Other browsers and other devices are fine.

I have cleared my cache, cleared cookies, disabled extensions and logged in and out of YouTube to no avail. The problem still occurs in troubleshoot mode and updating Firefox hasn't fixed it.

Would appreciate any troubleshooting tips and again, apologies if this ends up not being a Firefox problem, I just don't know what else to try at this point.

I noticed I cannot log on to amazon.ca or shaw.ca anymore on firefox, why?

When I go to websites like Espn or FoxSports or NBC or NESN360 or other Broadcasting websites and try to watch "Live TV" through the web-browser it never successfully connects after I input my Verizon username and password, it never connects or provides an error message page. Url partial: https://ssoauth.verizon.com/sso/VOLPortalLogin?

It works when using Chrome, it successfully connects to Verizon SSO.

The floating translation button stopped working on my laptop in only one of the windows on the website. The button appears in other windows on the same page. Everything works fine in another browser on the same laptop. I noticed this problem after updating the Mozilla browser. I checked all the settings and exceptions. Please help.

Unable to log into SSA since the update (it seems however since you are changing this weekly or hourly it seems sometimes I do not know what the version was when I logged in last) I am at 144.0 and can log in without an issue using Chrome. How can this be fixed? From what I can tell it seems to not allow a return from server when you click on LOGIN on SSA <ssa.gov/myaccount/> I can get in with out a problem using Chrome. Please let me know what the fix is.

I have no idea which heading this goes under, but as the title says, when loading a page that needs consent for cookies, the dialog box momentarily flashes up on the screen and is then gone.

To add insult to injury I have to fire up another browser, go to the site and it then works, so this is specific to Firefox.

I can get this to work if I go into safe mode, but after that I am back to square one.

Now if this were any attachments I am using I could understand it, but I recently bought a new Laptop for a friend and installed a fresh copy of FF on it.

So given this is a virgin copy of FF with no attachments or anything else other than default settings, why does it exhibit the exact same behaviour?

Hello, you keep coming up with new and different ways to use Firefox, but you are not able to fix it to where Firefox can be used with too many websites. I am constantly having to use Microsoft Edge to connect to Hulu and The Hartford Ins. Co., just to name two which I use frequently. I don't like it, especially the problem with Hulu, which I use a lot, being retired. There are several other websites with which I have problems when I use Firefox, but can't think of them right now because I use them much less frequently.

I would be eternally grateful if you could get those problems fixed once and for all. Oh yeah, I do contribute do Mozilla once or twice per year.

Thank you, Gabrielle Pine [email address]

I'm trying to contact a seller on Etsy. I can't place the cursor in the text box to key in my message. I used to be able to do this with no issues, but apparently something changed for Firefox. The text box access does work when I try it on Chrome.

I recently ported from chrome to firefox about 3 days ago and was tryin to access the dropdown menus on this website https://www2.gov.bc.ca/gov/content/governments/government-id/bc-services-card/your-card/get-a-card

I realized it wasn't working so I turned off my adblocker (ublock origin), refreshed the site and still not working.

Also attempted to use troubleshoot mode and still does not work.

Cleared cache + cookies and used troubleshoot mode and nothing working still.

I lastly checked the website was working by opening the same link on chrome after all that and it works perfectly fine over there. Any ideas what could possibly be the issue?? I basically have a fresh install of firefox with no changed settings besides anything that might of been copied over from Chrome when firefox automatically asks you to migrate your stuff over, and used the troubleshoot mode + clearing cookies and cache

Hi. No matter what I do, Firefox will not work with MSN. I have spent days following all sorts of on line advice. Links to news stories will not open at all. I have reset router, reinstalled firefox and done loads of other actions. Other browsers work fine. Any advice before I ditch FF? Thanks

image of problem Some, but not all, pages browsed throw up a "hamburger" menu, top left of the window. (the link above should link you to a screenshot taken this morning in Firefox 142.0.1 (64) running on Win11.)

The menu button floats eternally over the text in that top-left corner. This irritates me because I read text, and am frustrated by the browser covering readable text.

I can't remember ever (20+ years) needing the Table Of Contents of a web page. I use Mozilla Firefox's excellent Edit, Find if I want to jump directly to a key word.

Anyone who can suggest a perpetual dismissal of this menu button will earn my lifelong admiration!

I can deal with Settings, About:Config, and even RegEdit. Thanks, Chris

Hello there. Unfortunately, according to Netflix help pages, Firefox Linux is limited to 720p, unlike Windows or macOS version. Opera is the only linux browser allowed to stream Netflix at 1080p.

This is a Netflix side limitation because using a fake user-agent is a workaround.

I have reported this problem to Netflix, it appears to be a DRM limitation. My report to Netflix have been share with their tech team, but I doubt that leads to anywhere.

Question : why this limitation ? Is the Widewine codec implemented differently in linux version ? Is there a way to make Netflix change their rules from Firefox team ?

Hello and thank you for your time. I can not get my Discord to work it keeps telling me to update Firefox but it is already updated. This just applies to the sound and hearing I can type in text box. This has happened before.

Thank you for your help, Elizabeth

for some reason my youtube tv claims it needs to be updated so can not watch tv in settings it claims to be the latest version 115.29 but google claims it is 144.01 so have no clue how to update if that is why I can not watch tv trying to ask mozilla is pointless with there b/s excuses which is part of firefox

A very odd behaviour! If I pull up the BBC website in FF and move to any news item or article, then my vertical scrollbar is disabled. I can re-enable it by reloading the page and the problem does not recur for the rest of the session. (Just very occasionally it happens after the second navigation rather than the first). Trivial I know, but an irritation (as well as a malfunction!)

I also have the taskbar fails to display in FF, curable by a double-tap on the Win Key. Is this going to be sorted on an update? Also trivial/irritation! TIA

Onedrivelive.com displays (now already 2 months) a blank screen when opening from a "your memories from this day" email (coming from ******@onedrive.com ). Screen of rolling, blank gibberish appears. And by gibberish I mean the screen is brownish with waves of dark/light color going back and forth across the screen. it only happens when I open the link in Firefox, NOT for example in Edge. WHY IS THIS ERROR IN FIREFOX?