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Issue on Youtube with their auto translate (to different languages) subtitles

I've been using Firefox since forever but over the last couple of months, the auto translate subtitles (to English) hasn't been working when watching Youtube videos. The… (read more)

I've been using Firefox since forever but over the last couple of months, the auto translate subtitles (to English) hasn't been working when watching Youtube videos. There's a thread on the Youtube support site with nearly 40,000 posts of people with the same issue and tonight I was trying to watch a video where the hosts talk in Italian, so I use auto translate to English subtitles but no subtitles appear. It will show Italian language subtitles.

I've gone back through this Youtube channel's history trying videos I've previously watched from months/years ago when auto translate used to work but even they're not working now.

I decided to try the video in Edge browser and to my surprise the auto translate to English worked there. They also work in Chrome.

So what could be causing this issue on Firefox, which started about August time?

This is quite bizarre as I assumed all the processing/translation was done by Google/Youtube so in what way can Firefox be part of this issue?

To be clear, subtitles in the (foreign) language the people are speaking, works. Subtitles translated from that language to English (or other languages) has stopped working. Subtitles translated from that language to English IS working on Edge and Chrome browser.

Asked by Jota 2 هفته قبل

Answered by Jota 2 هفته قبل

Can't sign in to Xfinity and it may be the browser

When I try to log into Xfinity to pay my bill I get this. Is it related to Firefox? Thought I'd ask you before I tried to work my way to a human at Xfinity Access Denied… (read more)

When I try to log into Xfinity to pay my bill I get this. Is it related to Firefox? Thought I'd ask you before I tried to work my way to a human at Xfinity

Access Denied You don't have permission to access "http://login.xfinity.com/login" on this server. Reference #18.42d3e17.1765483636.94808bfd https://errors.edgesuite.net/18.42d3e17.1765483636.94808bfd


This happened December 11, 2025

Asked by maryjean2 15 ساعت قبل

Last reply by Konstantina Papadea 1 ساعت قبل

Netsuite Subtab extension login issues

Hello, I work for a company that integrates with Netsuite via SSO. Users should not be required to reenter their credentials to access the integrated app via a NetSuite… (read more)

Hello,

I work for a company that integrates with Netsuite via SSO. Users should not be required to reenter their credentials to access the integrated app via a NetSuite subtab. However, this has been an ongoing issue. I thought it had something to do with cookies, but I cannot figure out what is causing this. Here's what happens: A user logs in to Netsuite, looks up a posted document, and clicks on the subtab of the integrated application. They are then prompted to enter their credentials. This prompt keeps repeating whenever the user refreshes a page or opens a tab. It seems like the browser is not retaining or saving the user's credentials. This does not happen to Chrome or Edge users. Is there anything you can do?

Your assistance is greatly appreciated.

Regards, Mac

Asked by mlegaspi 9 ساعت قبل

YouTube videos not displaying, sidebar links not active

Recently upgraded to version 146.0 on Linux (Mint, Cinnamon) YouTube will work fine when I first start the browser. Eventually videos will stop displaying and sidebar li… (read more)

Recently upgraded to version 146.0 on Linux (Mint, Cinnamon)

YouTube will work fine when I first start the browser. Eventually videos will stop displaying and sidebar links will not be active.

From a separate forum article I cleared all site data and restarted Firefox. That fixes the problem for about 4 or 5 videos, then you need to rinse/repeat.

The latest incident seems to have been triggered when I tried to watch a video embedded in an X (Twitter) post. That failed. And the YT failed as a whole. X was open in a separate tab container at the time.

While I have both Privacy Badger and uBlock Origin installed, both are deactivated for YouTube.

See the attached images. The video is just not displaying, though the screen is reserving space for the player.

Both/all videos I have tested do work in Chromium.

Asked by DebraBk 10 ساعت قبل

Last reply by DebraBk 9 ساعت قبل

r.countGraphemes is not a function

I sent message below to Bluesky support and have tried all their suggestions (all relating to Firefox), but to no avail. MacBook Pro OS 10.14.6. Yesterday (9Dec2025) I … (read more)

I sent message below to Bluesky support and have tried all their suggestions (all relating to Firefox), but to no avail.

MacBook Pro OS 10.14.6. Yesterday (9Dec2025) I could open Bluesky & see my profile but could not add a new post. I then did an ‘age verification’ and received confirming emails. When pressing ‘New Post’ button just went to blank page. Under ‘notifications’ at the top, was a message “''''! r.countGraphemes is not a function''''”. I am accessing using ‘Firefox 115.31.0esr (64-bit)’. I have deleted caches, re-started ‘Firefox’ and re-signed into Bluesky, but problem persists.

Could you please advise how I can overcome this problem. Thank you, best regards.

Asked by cdavis6 2 روز قبل

Last reply by cdavis6 11 ساعت قبل

Browser

I was having problems with the firefox browser. This has never happened. I always use firefox and the company said that firefox was compatible to there sight but I coul… (read more)

I was having problems with the firefox browser. This has never happened. I always use firefox and the company said that firefox was compatible to there sight but I could not access.

Asked by mkoyoga 14 ساعت قبل

Last reply by jscher2000 - Support Volunteer 12 ساعت قبل

The Page Isn't Redirecting Properly error

We have a web page we've created that is linked to by multiple other websites. For two of the sites where this is linked, Firefox (only) gives a "The Page Isn't Redirecti… (read more)

We have a web page we've created that is linked to by multiple other websites. For two of the sites where this is linked, Firefox (only) gives a "The Page Isn't Redirecting Properly" error. Using the exact same URL to link from other sites works fine in all browsers. Once you get the error, if you click in the URL and hit enter, the page will load fine. Any ideas? When searching that error, all the ideas I find tend to focus on the individual user's system, but this is happening for all users.

Asked by stburg 18 ساعت قبل

Last reply by stburg 16 ساعت قبل

YouTube premium freezes. I have taken several steps: 1 used a private tab; 2 used the appropriate cookie /tracker settings; but still YouTube seems to freeze. others have the same issue. it's time to come up with a solution.

Mozilla needs to come up with a permanent solution to this issue. I know that Google probably started it by somehow changing YouTube, but Mozilla needs to react and come … (read more)

Mozilla needs to come up with a permanent solution to this issue. I know that Google probably started it by somehow changing YouTube, but Mozilla needs to react and come up with a solution.

Asked by tgarner444 1 ماه قبل

Last reply by jjk56 16 ساعت قبل

Instagram click on comment redirect to comment instead

Good day, when I click in Instagram in the notifications on a comment, I get redirected to to the comment section, but not to that certain comment, so I would have to s… (read more)

Good day,


when I click in Instagram in the notifications on a comment, I get redirected to to the comment section, but not to that certain comment, so I would have to scroll a lot.

Please help with that.

Thanks a lot!

I will contact Instagram about that now too, as maybe the issue is on their side, or on your side.


Regards from Germany, Johannes

Asked by JohannesPaulHoffmann 22 ساعت قبل

Can't enter information on many websites

I have been having trouble entering information or accessing certain websites. This has been getting worse regularly. Either I can't sign in, using manual or saved inform… (read more)

I have been having trouble entering information or accessing certain websites. This has been getting worse regularly. Either I can't sign in, using manual or saved information in my password keeper, or I can't enter information on sites on which I'm trying to make a donation, such as my address. Or it will do that and then not let me enter credit card information, again either automatically or manually.

Note that I then have to open a different browser, and then I have absolutely no trouble. If these problems aren't fixed, I will have to stop using Firefox as my default browser, which it has been since its beginning. Please advise.

Asked by Sheila LV 1 روز قبل

NOAA Animation Loops Not Working

I'm running FF on Windows v145.0.1 and navigate to... https://www.star.nesdis.noaa.gov/goes/conus_band.php?sat=G18&band=GEOCOLOR&length=24 ...and the anima… (read more)

I'm running FF on Windows v145.0.1 and navigate to...

    https://www.star.nesdis.noaa.gov/goes/conus_band.php?sat=G18&band=GEOCOLOR&length=24

...and the animation doesn't work. This is a recent phenomenon. I have another computer in the office I've turned off FF updates (obvious reasons) and the animation works fine. It worked on my computer until recently. I'm so exhausted with FF updates that break things, it's getting as bad as Windows. I've run FF in troubleshoot mode, no good. I've added this primary domain to exceptions to enhanced tracking, no good. Nothing works so I assume it's Firefox (may not be). But v129.0.2 works fine, in this respect (streaming the animation loops of GOES West).

Does anyone know what configuration or setting I can explore to make this work again?  :-(

Thanks,

Asked by Bill 2 روز قبل

Last reply by Bill 1 روز قبل

Substack menus and options do not work in latest Firefox update

I have no idea what Firefox did with the update but it made navigating my Substack a royal pain in the neck. I cannot post, cannot edit, cannot share posts. Very infuria… (read more)

I have no idea what Firefox did with the update but it made navigating my Substack a royal pain in the neck. I cannot post, cannot edit, cannot share posts. Very infuriating. I have had to go back to Edge to get these features to work. Dashboard link does not work. Share link does not work. Cannot post comments. Infuriating.

Asked by myfreedomfirst 1 روز قبل

Last reply by jscher2000 - Support Volunteer 1 روز قبل

Why do I suddenly need Chrome in order to access my Gmail account?

I have an old Laptop which works perfectly for what I need, and I use Firefox for my Browser. I had to shutdown my Laptop and everything seemed Ok on reboot. However, I… (read more)

I have an old Laptop which works perfectly for what I need, and I use Firefox for my Browser.

I had to shutdown my Laptop and everything seemed Ok on reboot. However, I can no longer access my Gmail account as I apparently "need Chrome" to get access...?

Do I? If so - how do I get it installed on my system?

Thank you

Asked by lbjacobsen 2 روز قبل

Last reply by Konstantina Papadea 1 روز قبل

Youtube stops working when Wine/Proton are running (Linux, Flathub)

First noticed when listening to music on YouTube while playing a game: After a few songs, video would stop, shortly followed by audio (Every few minutes it might play les… (read more)

First noticed when listening to music on YouTube while playing a game: After a few songs, video would stop, shortly followed by audio (Every few minutes it might play less than a second of audio). Somewhere along the line any interaction with YT itself or even the tab stop working. All other tabs work fine.

Firefox doesn't ever crash, and I can't see anything weird when using a process viewer (I'm not too familiar with Linux diagnostic tools).

So far I've tried:

  • Updating Firefox
  • Disabling Extensions
  • Clearing cache
  • Uninstall Firefox
  • Multiple Proton games through Steam
  • Game running through Wine
  • Updated OS

I've tested with Chrome, which had no issues.

I don't recall messing with anything at the time (I did change some settings in firefox, but I think that was a few days before the issue started).

--System-- Operating System: Bazzite 43 KDE Plasma Version: 6.5.3 KDE Frameworks Version: 6.20.0 Qt Version: 6.10.1 Kernel Version: 6.17.7-ba20.fc43.x86_64 (64-bit) Graphics Platform: Wayland Processors: 16 × AMD Ryzen 7 9700X 8-Core Processor Memory: 32 GiB of RAM (30.5 GiB usable) Graphics Processor 1: NVIDIA GeForce RTX 4070 Graphics Processor 2: AMD Ryzen 7 9700X 8-Core Processor Manufacturer: Gigabyte Technology Co., Ltd. Product Name: B650 EAGLE AX System Version: Default string-CF

Asked by joellachlan04+firefox 2 روز قبل

Bing homepage on Firefox

I'm sorry to be asking this question again, but my previous thread was locked without my being given an opportunity to respond. The question was this: I have Bing as my … (read more)

I'm sorry to be asking this question again, but my previous thread was locked without my being given an opportunity to respond. The question was this:

I have Bing as my homepage, but on one computer I have a very annoying problem. I click on the settings to turn off 'Show news and interests' and 'Show trending on Bing', but the next time I come back to the homepage these settings have turned themselves back on. What do I have to do to retain these settings?

Denys responded to say it was a feature introduced by an extension. I'm not sure what gave this impression; I'm simply going to the Bing homepage (www.bing.com). I do have extensions installed, but I have turned them all off for this page just in case it was one of these that was causing the issue. If you click on the hamburger menu at the top right of this page you have an option to disable 'Show trending' and 'Show news etc', but as soon as the page is refreshed the news and trending, which appear at the bottom of the page, reappear. It's as if Firefox isn't saving the cookies, and yet it clearly is.

Asked by TV John 2 روز قبل