Firefox Support Forum

For a long time now, the items listed in the "window" drop-down menu have randomly changed order each time I open Firefox, so that I always have to search the list for the window I want. With the latest update, it now changes while I'm looking at the menu, & not simply the order, but also the wording of entries. This appears to affect commercial sites, which makes me think that the companies involved are paying Firefox to make their sites more visible. If this is the case, it is both exceedingly annoying and also fairly reprehensible given your general ethos. Is there any way to stabilize (& rationalize) the order of the windows in the drop-down menu?

Hello, For me, there is no substitute for browsing with Firefox. But for some time now I've been getting notices that I'm not using the current browser version, for example in my email program and the banking application. However, Firefox info in the menu says that I am using the current version and there are no updates available. Here is the Firefox version shown to me: 78.15.0esr (64-bit) I work with an iMac of the following version: iMac (21.5 inch, from 2010) - OS X El Capitan version 10.11.6 (15G22010); - Processor: 3.06GHz Intel Core i3; - Memory: 4GB 1333MHz DDR3; - Graphics card: ATI Radeon HD 4670 256MB Maybe my computer is too old for the latest version, but why does Firefox Info show me that the browser is up to date and there are no updates? Thank you very much for a tip Uwe

Hello,

Recently Firefox tends to start autoplaying a YouTube video if I am on the tab.

Before it would not play the video if i am on the tab unless I physically press play.

It still works if I open a YouTube video in a tab that is not active, it will not autoplay, but as soon as I hover over and click on that tab it will start playing, however I do not want this to happen, I want it to pretty much always be autoplay blocked regardless if tab is active or not and I want to physically press play in order for it to start.

How to revert it to that state?

My block audio and video setting in firefox is already turned on, not sure what to do, pretty sure I did nothing on my end.

Right now I have to use extension called "disable autoplay" just to get by.

Thanks guys!

I have automatic updates turned off in Firefox, however, the browser will periodically pop up a window in the top right corner, upon firefox startup, asking me if I wish to update.

How can I permanently stop this window from appearing?

This pop-up window is a problem because the situation is occurring on the PC of my mother, who is elderly. If she accidentally closes the pop-up in the wrong way, by clicking on the "update" option, the next time Firefox starts it will attempt to update and open a new Windows security window asking for an administrator password, which she doesn't have. This leads to confusion and she is then unable to operate the PC, which can be a health and safety risk.

tl;dr : Please add an option for permanently disabling this update notification pop-up window because it is a safety risk.

About three days ago, the dropdown lists for various websites I use stopped populating unless I use the backspace. So, for instance, if I want to find "John", nothing happens if I just start to type it in. But if I type in "Jo" and then backspace, John pops up. (Perhaps important: Even though I have now deleted the "o", only John pops up, not names beginning with J but followed by a different letter.) Curiously, it seems like the first time each day that I go onto any given website, the dropdown does populate properly, but just that once. I checked Edge and Chrome, and the dropdowns work fine there, so it's definitely a Firefox problem. Any ideas about what is going on and how I can fix it? Thanks.

Im trying to login into web.newton.co When I click the FingerPrint or Face recognition option Use fingerprint or face recognition to login

Press the button below and follow your browser's steps to log in. I get asked for my PIN. I clicked the option "I forgot my PIN (see screen shot) i get the You Can Reset your pin. it's instructing me to go to Settings/Accounts/Signin Options in Firefox.

But when I go to Settings in FF I see no such a thing...thoughts? Rob

It really irritates me whenever i use youtube, facebook and other kinds of websites. The missing of the round corners makes the whole page sucks and ugly. I tried updating firefox, checked my settings, nothing changed. Is there a way to fix this?

How does the translator determine when it is activated? Does the translator give the ability to translate selected text, or just the visited page?

I was trying to find a site to test it. I found this.

Spanish Proficiency Test

Maybe it's not an ideal example, but it neither translates the page, or gives the option to translate selected text.

I switched from chrome to firefox like 2 days ago. Everything went good, but every time i go to youtube it does not remember my login. I have to click the login button and use my phone to confirm the login. Afterwards i get send to an error page only saying "something went wrong". If i click the login button again it suddenly works and i can use my youtube like i used to on Chrome. I use my google account for youtube. Every other login works just fine Reddit, Disney+, Twitch, Prime. I Cleared all my cookies and history and even reinstalled Firefox. only youtube still has this problem. I even added the youtube and google login page to the saved logins. Does someone can offer any help ?

I have observed this bug only in Disqus, but another Disqus user has seen it in other web sites viewed via Firefox, so maybe you could check your logic. Here is the original bug:

When entering a Disqus comment [or possibly other text boxes] and using the Enter key to end the first paragraph, the text typed so far is erased. It can be recovered by immediately pressing Ctrl+Z (Undo), but this is not obvious; most users will think they just lost that text, and will retype it. This was sporadic for a year or two, but right now (morning of 10/2/2023) it seems to happen on every comment I type. In the past, it only occurred on the FIRST Enter key, at least if I recovered via Undo. The only contact I have with Disqus is in the comments on an episode of the Kevin and Kell webcomic (https://kevinandkell.com). I am running Windows 10 on a Bootcamp'ed Mac, and my browser is the latest version of Mozilla Firefox.

Disqus user FreedomFighter replied:

That is a common problem unique to Firefox. When you hit enter and the post erases, right click in the box and click on "Undo" to get the text back, then you can do what you need to do whether is type more words, or post the comment.

[His recovery is essentially the same as mine, only using the mouse rather than the keyboard.]

Could this be an interaction between Firefox and Disqus? I have not personally seen this on any other website via Firefox, but FreedomFighter apparently has seen it elsewhere.

9/30/23 ~ I think the last automatic update, for my Firefox browser, messed up my access to Zynga. I'd like to uninstall the update. I've seen where I could "start over", with Firefox, but I can't seem to find it again. I'm willing to go back to the basics if I could play my game again! What do I do? I've done all the things I needed to do via Zynga (over and over) and it's not helping!

So I have a video playing on firefox, but the moment it drops from the foreground, it immediately pauses the video (the actual video playback). The audio continues, but the video stops until it is back in the foreground, at which point the video continues where it ought to. I have tried disabling the unload tabs in the config menu as well as disable the foreground pausing or whatever its called, as recommended by previous posts. I used to not have this issue at all, so I'm not sure what changed. Please help! Thank you.

For some time now I have been having trouble with viewing you tube video's. At times the video freezes or just sort of locks up. But, I don't have the same problem with other browsers, Chrome, Brave. So, it just seems with Firefox this issue pertains. Can some one please help so I don't experience the Firefox you tube problems. Thank you.

Hi, I am running Windows 10 on PC and my Firefox browser keeps crashing for no apparent reason. I only had a translate extension but since turning that off it still does it. Yesterday (02/10/2023 - 23:45) I got an error pop up "minidump-analyser.exe - Application Error. The exception Breakpoint. A breakpoint has been reached. (0x80000003) occured in the application at location 0x00007FFE7200276E. Click OK to terminate this program." Today (03/10/2023 16:06) after less than an hour from switch on I got another error pop up "SwUSB.exe - System Error. A new guard page for the stack cannot be created." I thought I was reasonably tech savvy but I'm am baffled by this. Please can anyone help?

Last 5 recorded submitted crash reports

bp-25f7aec5-3b9f-45c1-962f-34e4e0231003 03/10/2023, 16:09 View bp-cd716a48-3706-4132-85c3-e4eeb0230927 27/09/2023, 21:52 View bp-700ea006-cc68-4a96-9c78-1a41c0230816 16/08/2023, 21:01 View bp-9b8c4b3b-1823-49b8-841d-feb920230503 03/05/2023, 21:50 View bp-cee3ce7f-3ee9-408a-848f-0a2df0230307 07/03/2023, 21:03 View

Every day when I come back to my mac and firefox is open, it will not respond to any new web address. I can put in any web site and it resolves the full page name, but does not open any site. I have to close firefox completely, which is a pain when I have multiple pages open. It does not matter if I have one or tabs in use, I am forced to close out of firefox completely in order for it to work again. This has been going on for years for me with firefox through multiple versions, multiple MacOS, and multiple Mac systems.

Get this error when I try to open either gmail or yahoo mail. Did not connect: Potential Security Issue Firefox detected a potential threat and did not continue to mail.yahoo.com because this website requires a secure connection. I get the same for gmail.