Update available hangs
Whenever I click on "Update Firefox" in the Update Available screen (Mac OS X Lion 10.7.5 (11G63b)) The update gets stuck in "Downloading Firefox" mode. I've let this continue several times for more that 30 minutes.
If I go the the download portion of your web site. The download occurs as expected.
Chosen solution
Turns out that Firefox.app was not in the Applications folder. I think that since I dropped Firefox.app into the Applications folder updates will work properly now.
Thanks for leading me to the issue.
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If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox application and save the disk image file to the desktop
- Firefox 27.0: http://www.mozilla.org/en-US/firefox/all.html
- Trash the current Firefox application (open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re-)install
- Install the new version that you have downloaded
- https://support.mozilla.org/kb/Installing+Firefox+on+Mac
Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.
Chosen Solution
Turns out that Firefox.app was not in the Applications folder. I think that since I dropped Firefox.app into the Applications folder updates will work properly now.
Thanks for leading me to the issue.