Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

OSX10.6.5 will not update 3.0.10 to 3.6.15 because'operation can not be commpleted because you don't have permission to access some of the items.'

  • 2 پاسخ
  • 4 have this problem
  • 3 views
  • آخرین پاسخ توسّط floridauser

more options

Never had problems updating versions before. I am system admin and computer does not ask for admin password.

The problem is the same for 3.6.13 and 3.6.15

Never had problems updating versions before. I am system admin and computer does not ask for admin password. The problem is the same for 3.6.13 and 3.6.15

All Replies (2)

more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re-)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

more options

cor-el- Thank you. I now have 3.6.15 running. I did not know the Profile Folder was not inside Firefox and didn't want to loose my benchmarks. All are intact. Thanks again. floridauser