Firefox 3.6.12 crashes on startup, with safe-mode and clean install
Hello everyone I hope u can help me.
Since today my Firefox crashes on startup and shows the error report dialog. At first i tried starting in safe-mode -> same thing.
Then i deinstalled my firefox (also all the user specific informations) and downloaded and installed the newest version.
But the problem remains. Crash on startup.
There was a Windwos Update today so i could just assume it has to do something to do with this update because i used the Firefox just yesterday and everthing went fine. I didnt install any new addon or other program on my Laptop either.
All Replies (3)
Did you try a new profile?
The crash ID seems be be related to the Breakpad crash reporter writing data (minidump?) to a file on disk.
You can also try to delete the %APPDATA%/Mozilla/Firefox/Crash Reports folder
Hello and thanks for your reply.
Yes i also tried using a new Profile (starte with Option -P) but firefox crashes nevertheless.
I just tried deleting the folder u mentioned. But the Browser just crashes the same way and creates a new Crash Report folder after this.
What else can i try?
Helly everyone,
in the meantime i solved this problem by reinstalling my Windows.
The problem was, i had a dangerous backdoor virus on my system. Sorry i cant remember the name right now.
I suggest everyone who has this problem to seriously scan their system for any kind of malware.