Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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I downloaded 3.6 thre times and I cannot log on. I get unable to connect and problem loading page. Prior to downloading the latest update Firefox worked great. Once downloaded it stopped working. Explorer works fine and my broadband connection is good.

jackmartin3

I cannot launch Firefox after latest update was loaded.

I cannot launch Firefox after latest update was loaded.

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Reset your Firewall permissions.
http://support.mozilla.com/en-US/kb/Firewalls

It was blocked. I reset the firewall and everything works great.

Thanks,

Jack Martin

You're welcome. Please mark this thread as Solved.

Problem Solved. Great work, thanks for the prompt and accurate response. This is one reason why I strongly recommend Firefox over Explorer!