Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

جست‌وجوی پشتیبانی موزیلا

از کلاهبرداری‌های پشتیبانی اجتناب کنید. ما هرگز از شما نمی‌خواهیم که با شماره تلفن تماس بگیرید یا پیامک ارسال کنید یا اطلاعات شخصی خود را هم‌رسانی کنید. لطفاً فعالیت‌های مشکوک را با استفاده از گزینه «گزارش سوءاستفاده» گزارش دهید.

مانند نخ كشيده
باز

Refund Request

Marlies Heijtink

Goodday.

How do I ask for a refund? I don't want to test it for 30 days. I followd all the help articles but I get nowhere. Please can uou help me?

Goodday. How do I ask for a refund? I don't want to test it for 30 days. I followd all the help articles but I get nowhere. Please can uou help me?
تصاویر صفحه پیوست شده

پاسخ‌ها (1)

You posted this in a support forum section that is for support of Mozilla Monitor. There used to be a Mozilla Monitor Plus was was subscription based as it was shutdown back in 2025. https://support.mozilla.org/en-US/kb/monitor-plus-shutting-down

The image does not say what Mozilla Product you are referring to though I suspect you are referring to the standalone subscription based Mozilla VPN app. https://vpn.mozilla.org ?

https://support.mozilla.org/kb/how-do-i-request-refund-mozilla-vpn

Mozilla VPN is one of our premium products. In order to get premium support from a dedicated agent, please submit your question with your Mozilla VPN app by going to Settings > Help > Contact Support. Alternatively, you can sign in to the Mozilla account connected to your subscription here (if not already) and then use this link.

This Mozilla VPN form link can also be found at top at Ask a Question > Mozilla VPN.

یک سؤال بپرسید

شما باید برای پاسخ به پست‌ها وارد حسابتان شوید. اگر هنوز حسابی ندارید، لطفاًً یک سؤال جدید آغاز کنید.