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i have a problem with Firefox and Mozilla reccomended me to discuss it here

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Using Firefox as my browser, I have over the last few days been unable to maintain a connection with the internet.

You will please excuse me as I am a 70 year old with limited understanding of the interaction of the internet and its terminology.

A couple of things you may need to know to offer me advise I just received a refurbished Dell laptop with windows 11. I'm using firefox as the browser comcast xfinity is my ISP I subscribe to NordVPN and NordPass

I am having a problem maintaining a connection to firefox.

I can look on the taskbar and see that I am connected via Comcast and the NordVPN and yet I will have displays of "you are not connected to the internet" or similar wording. If I need to include that, at these times, I look at the task bar and I confirm that I am connected.

In addition to this Windows 11 laptop, I have two active android phones. My Gmail, last I checked on the laptop was displaying vividly inaccurate time stamps to incoming emails. My phones however show the emails with accurate timestamps. (A difference of 4 to 6 hours like EST New York to middle of the Pacific Ocean)

I do have photos of these events, screenshots of sorts... but they're on the phone. I'm currently using the firefox browser to offer this post/question, but I sit in anticipation of it acting erratically. Finally I have downloaded a different browser to use while the firefox issue is being trouble shot.

Rather than add more possibly irrelevant information, I'll send now and let the community ask me questions.

Al R

Using Firefox as my browser, I have over the last few days been unable to maintain a connection with the internet. You will please excuse me as I am a 70 year old with limited understanding of the interaction of the internet and its terminology. A couple of things you may need to know to offer me advise I just received a refurbished Dell laptop with windows 11. I'm using firefox as the browser comcast xfinity is my ISP I subscribe to NordVPN and NordPass I am having a problem maintaining a connection to firefox. I can look on the taskbar and see that I am connected via Comcast and the NordVPN and yet I will have displays of "you are not connected to the internet" or similar wording. If I need to include that, at these times, I look at the task bar and I confirm that I am connected. In addition to this Windows 11 laptop, I have two active android phones. My Gmail, last I checked on the laptop was displaying vividly inaccurate time stamps to incoming emails. My phones however show the emails with accurate timestamps. (A difference of 4 to 6 hours like EST New York to middle of the Pacific Ocean) I do have photos of these events, screenshots of sorts... but they're on the phone. I'm currently using the firefox browser to offer this post/question, but I sit in anticipation of it acting erratically. Finally I have downloaded a different browser to use while the firefox issue is being trouble shot. Rather than add more possibly irrelevant information, I'll send now and let the community ask me questions. Al R

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