Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

جست‌وجوی پشتیبانی موزیلا

از کلاهبرداری‌های پشتیبانی اجتناب کنید. ما هرگز از شما نمی‌خواهیم که با شماره تلفن تماس بگیرید یا پیامک ارسال کنید یا اطلاعات شخصی خود را هم‌رسانی کنید. لطفاً فعالیت‌های مشکوک را با استفاده از گزینه «گزارش سوءاستفاده» گزارش دهید.

مانند نخ كشيده
بایگانی شده

Thunderbird keeps asking for login of a deleted account

tourcoder

Hi,

I recently removed an email account from Thunderbird. However, every time I start Thunderbird, a popup still appears asking me to sign in with the credentials of the account I already deleted (screenshot attached).

Steps I took:

Removed the email account via Account Settings → Remove Account.

Restarted Thunderbird.

The Google login prompt for the deleted account keeps coming back.

It seems Thunderbird is still trying to connect to this account in the background.

Could anyone advise how I can completely remove this account so Thunderbird will stop prompting me for the login?

Thanks in advance!

Hi, I recently removed an email account from Thunderbird. However, every time I start Thunderbird, a popup still appears asking me to sign in with the credentials of the account I already deleted (screenshot attached). Steps I took: Removed the email account via Account Settings → Remove Account. Restarted Thunderbird. The Google login prompt for the deleted account keeps coming back. It seems Thunderbird is still trying to connect to this account in the background. Could anyone advise how I can completely remove this account so Thunderbird will stop prompting me for the login? Thanks in advance!
تصاویر صفحه پیوست شده

پاسخ‌ها (5)

Do you still have a gmail addressbook or calendar that may be interferring?

david said

Do you still have a gmail addressbook or calendar that may be interferring?

No, only email account, I have checked.

Is the SMTP server still there? click account settings and scroll down to 'Outgoing Server' to check.

Sorry, can't check anymore. I deleted thunderbird from my Mac after a flurry of pop-ups couple of hours ago.

Maybe it was caused by a stored password. After removing the account via Account Settings, did you then access Account Settings > Privacy & Security > Saved Passwords and remove all passwords for the account you removed ? If no then it may still be stored in the profile data.