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  • 4 پاسخ
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  • آخرین پاسخ توسّط grahamhellier

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1. how do I know whether a message has been added to a chain? 2. why does my inbox indicate 6/7 messages when I only have 3/3?

1. how do I know whether a message has been added to a chain? 2. why does my inbox indicate 6/7 messages when I only have 3/3?

All Replies (4)

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right click the folder, select properties and then the repair button. Do the numbers match now?

I really don't know what a chain is, but if you are asking if a reply is noted as belonging to the thread it was replied from then the answer is yes.

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Thanks but 'repair' makes no difference. I have (7) showing for the inbox folder after I have opened everything. An addition to my chain/thread only appears on the original email - maybe months old. There is no fresh indication that anything has arrived, so no alert to open the original. Graham.

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I took a guess because I have no idea where this 6/7 or 3/3 comes from.

My accounts simply show a number as shown here

With the actual number of unread messages whown in brackets. Sometimes there is a down arrow prefix to indicate the number shown includes sub folders that are not visible. You can see that against the archive folder.

Likewise I have no idea what a "chain is". It I assume it is a thread, which is discussed here https://support.mozilla.org/en-US/kb/message-threading-thunderbird

If that is the case, if you click reply or forward the email wll contain appropriate references to be added to the thread.

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OK the inbox numbers don't matter too much but the thread issue remains - for example:

I ordered new fencing last July. The firm confirmed by email but said it would mean a long wait. In December they offered a date by adding to the July email. I had no idea anything had been added. I lost several months of waiting. Should not the thread also result in an an alert, so that I can go back to the first email???? Cheers, Graham.