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When I try to go to My Account it keeps looping the page & never logs in the account page -

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  • آخرین پاسخ توسّط FredMcD

topsgr
topsgr
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When I try to go to My Account on AT&T end On-Star it keeps looping the page & never logs in the account page - They say it's my problem on my end but does the same thing in other browsers - No error message just keeps looping me out and never brings mt account page up. Hope you can help.

When I try to go to My Account on AT&T end On-Star it keeps looping the page & never logs in the account page - They say it's my problem on my end but does the same thing in other browsers - No error message just keeps looping me out and never brings mt account page up. Hope you can help.

All Replies (1)

FredMcD
FredMcD
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Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


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