Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

No symbols just text

more options

In the attached image you will see the text, "chevron_left" and "lock_open" which are the names of glyphs that are supposed to be displayed in those positions. This text obscures the actual text of the web-page. It should not be displayed. What do I do to get the glyph to display instead of its name?

In the attached image you will see the text, "chevron_left" and "lock_open" which are the names of glyphs that are supposed to be displayed in those positions. This text obscures the actual text of the web-page. It should not be displayed. What do I do to get the glyph to display instead of its name?
Attached screenshots

All Replies (2)

more options

Hi, I tell you that it is not an error that depends on firefox, it is attached to the website you are on.

But you can try this: https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

more options

I'm not sure what site that is, but I generally see those phrases when a site is using Google's "Material Icons" font, and for some reason that font is not loading.

Here are some of the reasons the font file might not be loading:

(1) Firefox set to always use your preferred fonts instead of the fonts specified by the page (2) Font downloading ("remote fonts" or "web fonts") blocked in an add-on (3) Google sites like gstatic.com blocked from being used in non-Google pages (4) Font downloading blocked in about:config

For #1:

Open the Options page:

  • Windows: "3-bar" menu button (or Tools menu) > Options
  • Mac: "3-bar" menu button (or Firefox menu) > Preferences
  • Linux: "3-bar" menu button (or Edit menu) > Preferences
  • Any system: type or paste about:preferences into the address bar and press Enter/Return to load it

Scroll down to the "Fonts & Colors" section and click the "Advanced" button.

Then make sure the box is checked for "Allow pages to choose their own fonts, instead of your selections above":

Any difference (you would need to reload the problem page, Ctrl+r or the circling arrow button, to see any difference)?

For #2:

For example, uBlock Origin has a setting to block "remote fonts". I'm not sure about others.

For #3:

If you use add-ons or container tabs to restrict where Google addresses load, you might need to make an exception.

For #4:

You can check here:

(1) In a new tab, type or paste about:config in the address bar and press Enter/Return. Click the button accepting the risk.

(2) In the search box above the list, type or paste gfx.down and pause while the list is filtered

(3) If the gfx.downloadable_fonts.enabled preference has a value of false, double-click it to restore the default value of true