Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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retrieve compacted files

titch

The compact note appeared and I said yes. When I try to search and open client file there is no email or attachment. These are emails less than 3 weeks old

The compact note appeared and I said yes. When I try to search and open client file there is no email or attachment. These are emails less than 3 weeks old

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When you delete an email, it is 'marked as deleted' and hidden from view. It would appear in the 'Trash/Deleted' folder. This means it is easy to retrieve deleted emails that are still present in the file.

Compacting means removing all traces of the hidden marked as deleted emails from the file.

It is possible the file was corrupted and this may explain the loss of other emails. Please read good info on compacting: