Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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oohlalamps

oohlalamp

I just created an account and can't get logged in. It's asking for a username which I assume is the email address I used. But it's not working. So I hit the "can't remember my username" and have it sent to the same address that worked to verify my account. But I never get an email with my username.

I just created an account and can't get logged in. It's asking for a username which I assume is the email address I used. But it's not working. So I hit the "can't remember my username" and have it sent to the same address that worked to verify my account. But I never get an email with my username.

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Such e-mail is always sent to the address on file with the web site.

Any username/password issues should be posted here with password in the heading, https://support.mozilla.org/en-US/forums/contributors

You appear to be logged on to this forum because otherwise you wouldn't be able to post here.

You can see your user name (oohlalamp) in your user profile via view profile or edit profile once you have logged on. The email address isn't used to log in.