This issue can be caused by corrupted cookies or cookies that are blocked.

• check the permissions on the about:permissions page and in "Tools > Page Info > Permissions"
• https://support.mozilla.org/kb/fix-login-issues-on-websites-require-passwords

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

• Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

• Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

If clearing cookies didn't help then it is possible that the cookies.sqlite file that stores the cookies got corrupted.

• Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookies files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.

• http://kb.mozillazine.org/Cookies
• https://support.mozilla.org/kb/Deleting+cookies

thank you, it is now working fine.

Hello,

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