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all the websites come up in a word document form

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by kobe

minecraftianHero
minecraftianHero
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The format of the websites is all wrong. it happens the most to youtube. all of the text goes into a word format instead of the way it is intended to. I have no clue how to fix it. some times it goes away but it always comes back.

The format of the websites is all wrong. it happens the most to youtube. all of the text goes into a word format instead of the way it is intended to. I have no clue how to fix it. some times it goes away but it always comes back.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You can try basic steps like these in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
kobe
kobe
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Update to firefox 23

and or make sure Javascript is enabled through Firefox Button/Tools > Options > content > Javascript enabled <= check that