Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

unlock account

  • 3 replies
  • 3 have this problem
  • 5 views
  • Last reply by FredMcD

more options

My account was locked due to email account issues (returning verification emails) and I need to unlock.

My account was locked due to email account issues (returning verification emails) and I need to unlock.

All Replies (3)

more options

The account should unlock itself after 24 hours.

more options

Waited 24 hrs and it's still locked...

more options

I called for an administrator.