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I am getting an error message when I try to use my Firefox account to log into https://discourse.mozilla.org/c/iam

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  • Last reply by zlloyd1

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Hello all, I am having a confusing issue trying to log into Mozilla Discourse in that it takes me to a login page, which has the option to Continue with Firefox, but when you click that, and enter the password, it takes you to a page that says this:

Error You must setup a security device ("MFA, "2FA") for your Firefox Account in order to access this service. Please setup a security device, then try logging in again. If you have just setup your security device and you see this message, please log out of Firefox Accounts (click the "Sign out" button), then log back in.

This makes no sense to me honestly, and I was hoping that someone could explain this message to me?? Thanks in advance!!

Hello all, I am having a confusing issue trying to log into Mozilla Discourse in that it takes me to a login page, which has the option to Continue with Firefox, but when you click that, and enter the password, it takes you to a page that says this: Error You must setup a security device ("MFA, "2FA") for your Firefox Account in order to access this service. Please setup a security device, then try logging in again. If you have just setup your security device and you see this message, please log out of Firefox Accounts (click the "Sign out" button), then log back in. This makes no sense to me honestly, and I was hoping that someone could explain this message to me?? Thanks in advance!!
Attached screenshots

All Replies (3)

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What happens if you try logging in on the main page ? https://discourse.mozilla.org/

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Pkshadow said

What happens if you try logging in on the main page ? https://discourse.mozilla.org/

That is where I came across the problem originally, and where I took the screenshot attached about the issue I was having.... So, it looks like you have found where it was happening correctly, but my questions remains, as if I choose to continue with Firefox, it has me login, and then comes back with the attached error page. So, you have just answered my question with the exact same question??

Modified by zlloyd1