Showing questions for topic:

when does Firefox begin costing me money

Download the app today. I know it's free now but when would it start costing me money? I don't think I've completed my installation, sorry not sure, I'm not technically … (read more)

Download the app today. I know it's free now but when would it start costing me money? I don't think I've completed my installation, sorry not sure, I'm not technically savey. Not sure if I have to add a extension? And I have questions about "masks"? I think 🤔 that's it. Thank you very much. Susan

Lahendatud 2

How can I get into my email?

Mozilla and Firefox and getting into email used to be so easy until the new Mozilla. I am lost. How do I get into aol.com? … (read more)

Mozilla and Firefox and getting into email used to be so easy until the new Mozilla. I am lost. How do I get into aol.com?

Open

How do I restore my page layout?

My cat stepped on my keyboard and now my top bar with my tabs is only accessible when I mouse up to the top, and my taskbar is hidden entirely and can only be seen if I d… (read more)

My cat stepped on my keyboard and now my top bar with my tabs is only accessible when I mouse up to the top, and my taskbar is hidden entirely and can only be seen if I downsize my firefox window. What button combination do I need to press to restore my browser to its previous visibility?

Lahendatud 2

Question Regarding Permission to Distribute a Repackaged Firefox Build

Hello everyone, I would like to ask for clarification regarding the distribution of Firefox through third-party packaging methods. As I understand it, Mozilla's trademark… (read more)

Hello everyone,

I would like to ask for clarification regarding the distribution of Firefox through third-party packaging methods.

As I understand it, Mozilla's trademarks and branding are protected, and in some cases official permission may be required to distribute Firefox under the Firefox name and branding.

Within the Ubuntu Touch community, there is a method called "Crackle" that can repackage existing applications and make them available as installable "Clickable" packages on the platform. One of the applications that has been repackaged in this way is Firefox.

However, this Firefox package is currently not available in the Ubuntu Touch software store because there is concern that distributing it may require explicit permission from Mozilla.

My question is therefore:

Does a project or community need Mozilla's permission to distribute a repackaged version of Firefox through a software store? If so, what would be the correct process for obtaining such permission? Alternatively, if the software is merely being repackaged to provide an installation method on another platform, without modifying Firefox itself, is additional permission still required?

We would appreciate any clarification regarding Mozilla's policies on redistribution, repackaging, and trademark usage in this context.

Thank you for your time and assistance.

Open 9 3

Restiration of firefox data

Greetings and Good evening Due to restoration of windows Mozila was uninstalled on 03/06/2026 It had all history and data since 2021 Please help me to restore this. Pleas… (read more)

Greetings and Good evening Due to restoration of windows Mozila was uninstalled on 03/06/2026 It had all history and data since 2021 Please help me to restore this. Please tell me how this can be done? Thank you Regards Himanshu Kotecha Account id [edited] gmail.com

Lukustatud 1

number of users downloading "Firefox Setup 115.31.0esr.exe"

Chase bank has recently put a front end check that blocks all users with Windows 7 ,8 ,8.1. They have a page that says the browsers need to be changed to ones supported… (read more)

Chase bank has recently put a front end check that blocks all users with Windows 7 ,8 ,8.1. They have a page that says the browsers need to be changed to ones supported, yet they ignore the version of the browser "Firefox Setup 115.31.0esr.exe" which Mozilla updates monthly for security fixes. Thus they are effectively forcing anyone that bought a computer from 10/22/2009 to 01/10/2023 14 years.

I would like to know the number of users that are using the Firefox Setup 115.31.0esr release so that I can make Chase aware of how many home users they are impacting with this front end block to logging into Chase for our checking, savings, credit cards and mortgages. With some actual numbers they may reverse this problem by simply removing the front end check of windows version before allowing user login.

Without some idea of the potential number of users being blocked from access, they may just continue to ignore us.

And now that Windows 10 is not longer a supported version of Windows, will that be next. Steven Hudson [edited email from community support forum]

Open 4 258

Troubles with passkeys in Microsoft password manager, not Windows Hello.

After Windows 11 Home's Microsoft password manager supports passkey, I have troubles with passkeys in Microsoft password manager, not Windows Hello. Firefox failed to l… (read more)

After Windows 11 Home's Microsoft password manager supports passkey, I have troubles with passkeys in Microsoft password manager, not Windows Hello.

  1. Firefox failed to login into sites with passkeys in Microsoft password manager tied with sites.
  2. After Firefox added a passkey into Microsoft password manager (at that time, no error occurs and display succeed messages), Firefox an Microsoft Edge (Chromium based) fails to login by the passkey. And this trouble continues after Edge replaces the passkey tied with the site.

So, I can't use passkeys in Microsoft password manager.

Have you heard something like this troubles?

OS: Windows 11 Home 25H2 (Japanese locale) Firefox 151.0.3 (x86_64 with Japanese locale. On second trouble, I used the latest version at the old time) Edge: 149.0.4022.52 (Official build with Japanese locale)

Lukustatud 1

Please give me back my Facebook ID.

Hello facebook team, My personal facebook account was disabled without any reason and you have disable my account due to against "Facebook Community Standards" i know it'… (read more)

Hello facebook team, My personal facebook account was disabled without any reason and you have disable my account due to against "Facebook Community Standards" i know it's done by mistake. so i request you look my appeal and reopen my facebook account as soon as possible.

My account Information: Facebook Name: Alamin Hossain Maldives [Personal data removed]

Lukustatud 1

Hello Facebook deam please help me my Facebook ide

Hello, I am writing to request a manual review of my disabled Facebook account. I believe my account was disabled by mistake. I have always followed Facebook’s Community … (read more)

Hello, I am writing to request a manual review of my disabled Facebook account. I believe my account was disabled by mistake. I have always followed Facebook’s Community Standards and have never engaged in any activity that violates the rules or policies. I kindly request you to review my account manually and restore my access if possible. I would be truly grateful for your assistance and support. Thank you for your time and consideration.

Lukustatud 1