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Hi, after installation thunderbird 102 I have such problems over messages count in inbox and send folders on imap server and thunderbird are the same, but in thunderbird I don't see many messages from today, yesterday they are on imap server but not on thunderbird. How can I troubleshoot this, maybe this is related to thread view?

Hi, I use Verizon Fios and a Windows 10 PC. Firefox is my default browser. I don't experience any of the problems described below when using Chrome, which I only do now that Firefox is not working optimally.

In many, many years I've never had trouble with Firefox until about a month ago. When I opened the browser, I received messages -- about five times -- that it had crashed. After that, many websites now load very slowly, or not at all. And now, I'm unable to see product images on Amazon.

Would you please help me? I'm 84 and not all that computer savvy and I don't want to delete my browsing history, etc. Many thanks, Valerie

Hello, in last few days I notice that when you try to save web page that has title ending with .com or anything like that saved file has .com extension instead of htm. I often use this option and I'm sure it must be one of the latest updates that started to cause that. Any chance it gonna get fixed and Firefox start adding .htm after .com?

For example try saving page https://www.naturalnews.com/ its title is "Natural Health News and Scientific Discoveries - NaturalNews.com" and saved file has .com extension. I need to fix it everytime and add .htm manually.

Martin

Hi all, I'm having a lot of problems with Firefox crashing pretty often. Sometimes once or twice a day.

I most often see crashes in the middle of a Webex video conference for work. But Firefox sometimes goes down in other situations that I see no pattern in.

This is Ubuntu 20.04, Firefox 102.0. Unfortunately, it's a complex environment to debug.

First, when firefox goes down, it rarely leaves a crash report behind. So I'm not getting any direct evidence as to what is happening. Second, I run with uBlock active and it is very difficult to function in the browser without long enough for the crash to happen. Third, I typically have several hundred tabs open. I have a lot of memory (64G) in my machine, and the machine doesn't act like it's swapping, so I don't think I'm running out of memory.

Any help getting to the bottom of what's going on is welcome.

This morning, I needed to join a Teams meeting. After I'd clicked the link, I was asked if I would allow Microsoft to use my audio and video; I ticked "Allow". But, when I joined the meeting, I found that I could hear and be heard but I couldn't be seen; my video icon refused to react when I tried to get it open. It was only when I came in through Edge that I could be both heard and seen. Is there any way I can get into a Teams meeting through Firefox? (I have downloaded Teams on to my desk top.) Steve

On my linux laptop I have a lot of saved userids in Firefox that do not have the password saved - which is exactly what I want for some sites (like bank sites and credit card sites) that I want it easy for me to log into but impossible for anybody else. On my Windows desktop now, however (apparently I inadvertently deleted my saved logins), I can't seem to figure out how to duplicate this functionality again, i.e., save the userids but not the passwords. Firefox seems to want to save both, or neither. How do I get my desktop to do exactly what my laptop is doing, save the userid but not the password? Thanks.

Running Firefox 102.0 in Win 10. When I try to download a PDF file, I get (1) a dialog box saying the download failed, (2) two 0 byte files in the download directory with the name of the PDF file I'm trying to download, and sometimes (3) a PDF file with a filename of 8 random characters that appears to be the file I'm trying to download. How do I fix this?

I monitor several email addresses in Thunderbird.

When I am in Firefox and I click on an email link, it opens the email with one of my Tbird addresses but it is not the address I want to use as my Tbird default address.

How can I change it so it opens an email with my preferred address?

I'm animating a SVG by dragging the mouse that changes the <path d=""> attribute. When mouseUp I'm setting the <animate values="" > to animate from that dragging point and start the animation. This works fine. But if I want to drag it for a second time it looks like the animation has been set to <animate fill="freeze"> although it has been set to "remove". In other words, it looks like the attribute fill="remove" doenst work. I can drag the object (and alter the <path d=""> ) but it doenst show after the animation has been completed for the first time. It only plays the animation.

I have seen upgrading from thunderbird version 52.0 to version 91.10.0 has had the unwanted side effect of making certificates in the thunderbird certificate manager disappear for both "Your certificates" and "People".

The only way to get the certificates back is before upgrading from version 52.0 to 1st export the certificates for "Your certificates" and "People" and then upgrade thunderbird to version 91.10.0 and then turn around and Import all of the "Your certificates" and "People".

The export is a little faster but the import is very slow and tedious as each certificate has to be imported individually. Is there any way to mass import all of the backed-up/exported certificates as opposed to importing them individually?

Hello,

Having downgraded from Ver.78 to Ver.68 (approx) a couple years ago (happily, I might add), I finally HAVE to move on to a newer PC. I'm really worried about messing this up!!

Since I'm going to end up with the latest TB (91?) on my new Win10 PC, my question is sequencing: should I upgrade my current TB Ver.68 on the old Win7 PC to the latest TB (91) and THEN install TB on the new PC and migrate the data to the new PC?

I'm *thinking* this would be the safest way to make this transition, but I'd sure like some opinions from those who know a whole lot more about this than I do.

Thanks to anyone who will offer some guidance.

Regards, Sewlady

Hi, I find that recently, my Firefox 102 (on MacOS 12.4, 2019 MBP 16) no longer displays colors correctly in pdf files. For example, in the attached screenshot I compare page 4 of https://arxiv.org/pdf/2201.08431.pdf seen in Firefox and Chrome. Could anyone give me some idea how to fix this issue?

I am running Windows Live Mail (WLM) on Windows 10 and trying - but failing - to migrate my message store to Thunderbird. I have vast numbers of WLM messages stored in a structure of Local Folders which I wish to retain. I would prefer if possible to import the folders structure into Thunderbird rather than take the very long (and frequently failing) process of exporting all the WLM messages (into what format?).

I installed Thunderbird a few months ago and added the ImportExportTools NG add-on. However the 'Import from folder' option was always greyed-out for some reason. Having started to test this again I updated Thunderbird, but now have Ver 102 for which there is no updated NG tool :-( Various web sources suggest to download an earlier version of Thunderbird (eg 91) from the web - but where??? I can't find anything to download other than the latest version.

I've used Thunderbird in the past and want to use it again, but having read every help info and thread that I can find about the migration problem, I've yet to find a solution which actually works. Can anyone help please? I can't simply abandon about 10 years of mail messages, but I'm moving to a new Windows 11 PC in due course so I want to get off WLM first.

Thanks!

Both my computer and my tablet are logged into my Firefox account, the page at accounts.firefox.com lists both devices, yet for some reason they won't sync. I've synced two mobile devices before, and it worked fine. I've spent a good portion of today trying to figure it out, and have gone half mad from frustration. Please can you help me? Thank you!

When saving PDF's, i need them to save like this example.... document(1), document(2)...and so on...where it auto adds a number for a duplicate named item. Under general---downloads, i have unchecked "always ask where to save files". How do i fix this so it saves as it use to?

Attempted to login to Canada Revenue Agency and it told me that Java Script had to be activated in the browser. How do I determine if it is activated and how do I activate it if it is not. The strange thing is I was on the site an hour before without any issues so I am at a bit of a loss as to what has happened. It may be an issue with the CRA.

Thanks Doug

I have two Outlook accounts registered & one set as default. But, when I tried to setup my default in settings, Apps, default apps, email it only offers me Outlook.com (instead of my default choice) so automatically always selects the mail account I do not want! It used to work OK for years until I had a recent SSD failure & hence I need to reset it correctly. Your help page doesn't seem to tell me how to select the specific mail account I want (i.e. when you have more than one)? Please therefore tell me how to do that & also change your help notes accordingly.