Kõik tooted Community Forum

Hi Mozilla Community,

I’m facing an issue where my website, [malicious website removed], is not loading properly when accessed through Firefox. It either takes a long time to load or sometimes fails to load altogether, even though it works fine in other browsers like Chrome and Edge.

Could you please guide me on what might be causing this issue? Are there any specific Firefox settings or known compatibility issues I should check? Any troubleshooting suggestions would be appreciated.

Thanks in advance for your help!

I only discovered the tab groups function within the last few weeks, and upon finding, I moved dozens of open tabs into organized groups. On using the feature, I noticed the ability to save and close groups and that I could recover those closed groups by using the arrow in the browser toolbar.

When I got to my PC this morning, my desktop had restarted or hibernated or something; when I started it up, Firefox was open which is unusual as I don't have Firefox set to open on startup - usually so I can restore sessions after crashes. All of my previously open tabs were open, but none of the closed, saved tab groups are visible. I cannot find any of the dozen or so closed tab groups and it appears I've lost easily hundreds of tabs.

I tried looking at the session backups but it seems because Firefox was open on start, it overwrote the previous session data. Is there any way to recover those saved groups or am I SOL?

I am not sure why every time I go to print something, it takes the color blue and turns it gold. I have used other browsers like Edge to print and it does not do this, only while I am using firefox. I have tried to set the color management mode to 0 and to 1 and neither of these options have worked. Is this a problem with the newest update or is there a setting that I am missing?

When signing in to online Shaw Webmail, message says 'Security Check Failed. Clear your browser cache and retry'. Screenshot attached. Have done so in "Clear browsing and data history", (as per Firefox guidelines) multiple times, for all History and cache. Did not resolve issue. Contacted Shaw Support; they instructed to try logging in with Chrome browser. Worked fine. Issue appears to be strictly with Firefox Browser (on multiple devices). I prefer Firefox over Chrome. Any advice greatly appreciated.

Suddenly getting persistent "Gah. Your tab just crashed" error message this week; running Windows 11 on a Lenovo X1 Carbon 12th Gen laptop; I have run Firefox in Safe mode, disbled multi-process tabs, turned off h'ware acceleration, cleared cache and cookies, turned off BitDefender, Refresed firefox, updated firefox and windows, checked for malware, reinstalled Firefox, and attempted to create a new Firefox proficle (didn't run), all to no avail; attempted to use mozregression, but I don't have the skills. Would be glad of any help! Thanks

Hi, Once last week I had Firefox crash, like quite literally the window I had open just closed abruptly. Tried doing the refresh using the setup wizard and it did not help. Then I've tried uninstalling/reinstalling several times. Each time it'll open up like new, and within 10 minutes the window closes randomly and then Firefox doesn't launch anymore on my laptop. No error message, just does not launch whether I try to from taskbar or Home or even run as administrator. Seemingly random I've been using Firefox for months and it just started doing this last week.

Sorry for lack of other info, thanks for any help you're able to give.

I have some websites that require pop-ups. I cannot get them to work in Firefox on my Android phone. Google searches reference a setting under "privacy and security" where I should be able to allow pop-ups in general or for certain URLs only, but I don't have that setting option.

I have Firefox version 139.4 if that helps.

Thanks in advance, Paul

I am having an issue where my browser does not show the webpage title or website name when it returns results. I haven't changed anything about my browser recently and I'm really unsure of what is going on. Any advice to fix this would be appreciated.

I have 2 accounts in TB. In one of them Thunderbird has a folder named 'Junkmail' but on the server the folder is called 'Spam.' Thunderbird is not allowing me to rename the folder.

Any reason for the discrepancy?

James

We’ve been experiencing ongoing issues with our email accounts:

Several accounts keep showing repeated error messages. Every time we refresh, the error reappears, and we’re unable to send or receive emails. Sometimes it resolves on its own, but the issue recurs multiple times throughout the day. Please see the error screenshot attached below for reference.

Today randomly i noticed that my bookmark bar is waaay shorter out of the blue, i didn't change or adjust anything, all i do is the updates from mozilla that's all, it was all music it really saddens me because atm it's lost forever, i hope somebody can help me (i don't know since when it disappered i literally just noticed it right now ...)

the website onodreamgallery.com shows up as Under Construction, yet on another browser it shows correctly. I do not know how to fix this; I am not versed in Internet language.

Mozilla Firefox 115.25.0 (x64 en-US) won’t close since my previous version was updated on 6/29/25. I have tried closing it in my Win7pro Task Manager on several occasions, and had even tried to uninstall and then reinstall it from my “Programs and Features” menu, but I keep getting a message that the program can’t be uninstalled until it is first closed. Nothing I do fixes this problem. HELP

hello! Firefox began timing out and needed to be force quit starting yesterday; I didn't think anything of it until I reopened and Firefox continued to be unusable. It's not frozen or unresponsive, but it won't load pages or complete actions. I can interact with the browser and settings, etc, access about:crashes, but I can't actually submit crash reports; it just loads endlessly. When I close the program, it won't complete that action either; the app remains running in the background until I force quit.

Things I've tried:

Restarting the computer Uninstalling and reinstalling Firefox Clearing the cache

Other browsers work fine, as does the rest of my machine and internet. I'm submitting this using Safari because I can't navigate here using Firefox, but would really prefer to get back to my browser of choice.

Attached are the IDs of a few of the crashes I've had; they remain unsubmitted, sorry, because (as outlined above) I'm not able to complete the action when submitting them.

Why on earth would you remove the ability to select move multiple tabs anywhere in an open window browser???? Until recently, I could select the first and last tab, hold shift and move them anywhere I chose. Now that feature doesn't work at all. It duplicates one tab or I'm given a choice to move to the front or last of all open tabs! Please give me the feature back!!1