Kõik tooted Community Forum

Three weeks ago I attempted to migrate my TB profiles from a 2014 mini-mac to a 2024 mini-mac. I thought I did a better job of backing up my profile using CCC than I actually did. In the migration to the new Mac I lost all my subfolders from the last 20 years. Apple created a new Profile and 2 restoration Profiles on the new Sequoia based mini-mac. I wasn't familiar with these and panicked. I copied those files, took them back to the original mac and tried to follow Toad-Hall's method of restoring the subfolders recommended to bmack1 on 23/11/22. However, I failed to carry out the step of going up two levels in the path of the Library to copy the entire "Thunderbird" file and only copied the Largest restoration file. This in turn, "contaminated" the 2014 original Thunderbird mail profile and only an Inbox and Trash subfolder remained. Today, after 3 weeks of searching and reading the generous contributions of this community, I came across a post explaining that the "sbd files" will show the subfolder headings I created in the original sought after Profile. And I found it!!! My problem is I have re-read Toad-Hall's method of re-installing the original Profile and tried to carry that out to the letter by placing the old Profile within a Thunderbird folder and switching it with the current one. But it's still listed as the "Restoration qqg...file" and probably shouldn't be, but I don't want to go any further and risk losing it because I feel I almost have it. So any guidance would be greatly appreciated. Thank You.

Hello. I'm having trouble with my Bookmarks Menu. All it shows is my recent Bookmarks. When I click on manage bookmarks. It shows the folders that are supposed to be in the Bookmarks Menu. And I can see the Bookmarks I have added to those folders. But none of it shows up in the Bookmarks tab in my Firefox browser menu. It just says recent bookmarks at the top. And of course shows my recent Bookmarks. Any suggestions on how I can get it to show my folders?

The receiving and messaging has been intermittent over the last few days. The latest message came in at 07:45 this morning

David Malin ([edited[ @davidmalin.com), phone [edited from community support forum]

Hello,

I just switched to Thunderbird from Outlook and so far it seems nice but one problem when I click on the get messages cloud icon on the top left of the screen I receive no incoming messages. Now if I go to one particular email account (I have 8 email accounts) and right click and left click on get messages, new messages come in.

So my questions is, why doesn't all my mail come in when I click on the get messages icon? Am i misinterpreting this?

Thank you!

Thunderbird Android Version 13.0 Android Version 15 Fairphone 4, also Samsung Galaxy Tab Active 5. I get an email with a PDF-attachment. I click on "open with Acrobat". Acrobat reports "document cannot be opened, is damaged". I open the same email with GMail. I click on "open with Acrobat". Acrobat opens the PDF without problems. So the PDF is not damaged in the mail, only in Thunderbird-Android.

I keep getting unwanted shits like news stories I don't want on android Firefox I DONT WANT THIS CRAP. GET IT OFF MY PHONE AND OFF MY APPS!!!! !!!!? O don't want to see this crap whenever I open the app. Fix it.

Hello,

We ARE on version 145.

I spend an ENTIRE DAY following this information, especially that section regarding to "alternative method for manual transfer between Windows 10 and Windows 11 computers"

[https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-com...]

IT DOES NOT WORK! I may not be doing something (I could not find it), but in this consideration, I'm wondering WHY it's left there? Does it work for 144. Can I FIND 144?

Thanks, Lizzie's mum

An alternative method for manual transfer between Windows 10 and Windows 11 computers

This section assumes you have a default Windows installation and will work on computers upgraded to Windows 10 from previous Windows versions.

   Locate the master profile folder on the source computer as above.
   Locate the master profile folder on the destination computer as above.
   Note out of interest that your username (indicated by ~ below) on the two computers might be different due to legacy issues, but it will make no difference with a manual transfer as below.
   Close Thunderbird in both computers.
   On the source computer, copy the Thunderbird folders in both Windows(C:)/Users/~/AppData/Roaming and Windows(C:)/Users/~/AppData/Local to your transfer media, in separate folders so you do not overwrite them.
   On the destination computer, remove (or rename if you need a data backup or to preserve an old profile) any Thunderbird folders in the destination folders Windows(C:)/Users/~/AppData/Roaming and Windows(C:)/Users/~/AppData/Local directories.
   Copy from your transfer media the correct Thunderbird folders into the two folders above to replace the ones you have removed or renamed.
   Restart Thunderbird on the destination computer and test it, noting that your inbox tab should be identical to source, but that other tabs may have opened with Thunderbird messages.

Hello, I want to get rid of the list of "recent bookmarks" - I don't want other users of my computer to see them. I've already set Firefox not to record history. Online search provided no useful information. My Firefox is always thelatest version. Hope you can help! - Raymond

Several times now I've closed firefox while having the open previous windows and tabs on startup on only for all my tabs to have been closed (with this time in particular being annoying due to losing tabs that I needed to have the specific link for). Is there any way to restore tabs lost in this way?

Good day

Why can't I view my sent emails with Thunderbird on Android?

I just can't find where they are kept and it's making my life difficult.

Any help would be much appreciated.

Regards Brent Williams xxxxx@vital-vibes.co.za

Hello, Until the weekend, my firefox home screen has a row or bar across the top that had File - Edit - View - Bookmarks - Tools - etc. (see 'firefox' image attached) Now that row is gone (see second screenshot) Can someone tell me how to get it back please? I tried searching for this but, as I have no idea what this row is called, I came up blank. Thanks Chris

I have several email accounts that don't work well for me. Since Firefox has been my primary browser for over twenty years, I turned to Mozilla. I like your company's open source method and people-based philosophy. So I signed up for Thunderbird just now from your website. But I am not all that tech - savvy (I'm a baby boomer who started using personal computers at age 34 in 1984, and internet in 1990.) I'm 76 years old.

Is there someone who could walk me through setting up my new Thunderbird email account, and then moving my emails and address book from my current email server on Rackspace? And also disconnecting Apple Mail as my default outgoing mailbox, and set up my new Thunderbird account in its place?

I'm willing to pay for some help!

I have been using Thunderbird to access my comcast emails. I never had a problem with it. However, this afternoon, just out of the blue Thunderbird cannot download my emails, the following message popped up: "Login to server mail.comcast.net with username xxxxxxx failed." Then Thunderbird asks for a new password. When I enter the still correct password, it displays the same error message. I did not change anything in the settings before this error message popped up. I tried ChatGPT to get some answers, but whatever I changed it had no effect. I am attaching a screenshot of the server settings (I have of course removed my username). I would be grateful for any advice as to how to fix the issue. Thanking you.

I'm unsure if doing this will actually help me with a problem that I'm having, but I assume that it can't make it any worse, so my question is "Where can I download an (android) Firefox from?

For my puposes, I have the following requirements.

• My device has the Google play store (app), but I'd prefer to get a version of Firefox from a different location (because I doubt that what I want is in the Google play store). I know that Mozilla has sites that are specifically for hosting links to all of it's Firefoxes, so a link to one of those sub-sites would be ideal.
• The Firefox will need to be an ANDROID Firefox (because my device is an android tablet with an android OS).
• I don't know if Mozilla makes an (android) Firefox that is specifically for arm64-v8a android devices, but if they do, that would be preferred.
• EXTREMELY IMPORTANT = The Firefox will NEED to be able to use plugins. (I know that only some plugins will work in (android) Firefox.)
• I know that installing an (android) Firefox from anywhere except the Google play store (app) will mean that I'll (probably) need to manually visit the linked sub-site & get any updated versions from there. I accept that responsibility.

I am currently using (among other android web browsers) "Firefox beta", which I got from the Google play store a few days ago. I have a few logins (Google, Yahoo, & Facebook) already saved to that Firefox, but with Google, that was a pain in the (GUESS), & I'd prefer to avoid that if possible. Is there a way to "export" my (already installed) android Firefox beta's login information & then import that into a new side loaded (android) Firefox? If so, I'll need a link (or the instructions themselves) for how to do that.

Yesterday I opened Thunderbird to find that it was trying to download 8205 emails. 15 emails actually downloaded, there were no messages in SPAM folder. The notification at the lower right showed 300 more had 'downloaded' before I shut off the internet, went into Safe Mode, ran a virus check to find no threats found. No SPAM was recorded in Thunderbird when I went back online. There were, however, several files with large attachments so I don't know if this is a glitch regarding data vs. actual number emails because when I checked for updates (see attachment)

I discovered that since Version 115.4.2 I HAVE NEVER BEEN NOTIFIED OF UPDATES OR *FAILURE* TO UPDATE. AUTOMATIC UPDATES have been turned off and will remain turned off due to nearly dialup speed lack of bandwidth. I will abandon Thunderbird for having a fatal programming defect before turning on automatic updates.

My actual email provider did not show 8205 additional emails so I am concerned about a possible malware backdoor. Today 15 emails downloaded while the little notice at lower right said it was trying to download 113 ghost emails. I shut off Thunderbird and came here to post the problem. I will update Thunderbird, but need to know if there is a temporary file cache or some other hideyhole that the ghosts (or some attacker) might be storing godnosewhat so that I can either quarantine or delete them?

I had to install Windows 11 fresh because of multiple issues with my PC (I upgraded from 10 to 11 6 months ago). I installed Thunderbird fresh, and am trying to get it to see my existing data with is on my D drive. I browsed to the folder in Account Settings, but it's not showing up. I have years of mail and don't want to lose it.

There are too many options in the help for me to know which are actually related to my situation. I thought I was ready to do this, but am surprised at how difficult it is compared to the last time I did something similar.

Any help, even just pointing me to the right place to look for help, is appreciated!

Thanks!

Hello, When I first built this Linux Mint laptop I just grabbed the first Thunderbird install I saw, never realizing it would never update, now understaning how this works I want to install the flatpack version so I can be up to date. what is the best way to attack this, can I just install the flatpack and it will capture all my mailbox settings or do I need to start from scratch?

Thanks in advance Guy

I like Playing the Free Casino Games, I'm a Disabled Wounded Warrior. And I play the Games to Help me with my PTSD. but for some reason they won't Load on your Browser. I don't want to go back to Microsoft, but if you can't Fix my Issues. I might be Uninstalling your Browser and go back to Microsoft.

I've been struggling for months to standardize a deployment of Firefox ESR across various client environments that reliably auto-updates and doesn't cause UAC prompts and XULRunner profile error pop-ups(I work in IT).

We deploy Firefox ESR in bulk on machines via a batch script which runs as SYSTEM, with msiexec /i and /qn flags.

Firefox installs fine, but then users are typically met with a UAC prompt when they first try to run Firefox. If they decline, then the UAC prompt comes back again next time and often fails to update at all, so the machine is left on an older, vulnerable version.

Regarding the environment: we have deployed the Firefox ESR admx templates and enabled the relevant auto update settings in Group Policy. But only some machines seem to stay up to date, and it seems like this only happens if a user with local administrative privileges has run the program at least once.

What I find unusual is that Firefox seems to attempt to make a "Background Updater" scheduled task for every user that runs the software on each PC, but these users do not have administrative privileges, and the scheduled task is set to only run when that user is logged in. Obviously a scheduled task running as a user with limited privileges isn't going to be able to update files in the Mozilla/Firefox subdirectory in "Program Files" as by default that's read-only access for non-admin users. And, obviously, if a user with local admin privileges DOES log into the machine, then it can update once, but then the scheduled task that it creates for that user (now with admin privileges) will only run when that user logs in - and we don't login as "admin"-privileged users day-to-day.

So, various machines are out of date, running vulnerable Firefox 128 instead of 140 or 142 even though they're all deployed from the same image and have the same policies and restrictions, and ran the same installer for Firefox.

Is there some reason why the auto update scheduled task isn't created at installation time, when administrative privileges have been granted? It's very odd that it doesn't, because then every time a user logs into a machine it seems like Firefox ESR creates the background upgrade task under a non-admin user which simply won't work. I see machines having 4 or 5 background upgrade scheduled tasks, all created by Firefox ESR, and yet the software still won't update - there's a UAC prompt every time the program launches, and going to Help -> About shows "Restart Firefox to update..." but then when clicking the button to restart Firefox, we get the UAC prompt, user doesn't have privileges, so this goes around and around in circles.

Is there a reliable way to keep Firefox up to date without manually logging into each machine and going through the UAC prompts? Can we manually create a scheduled task with the correct user account that has privileges to actually upgrade Firefox?

The background auto update mechanism simply doesn't make sense to our team on a machine-wide install.