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well update did not so;ve my problem

i have said many times that i keep getting Firefox running but not responding . i have contacted many places and complained had some of your r tech try and he… (read more)

i have said many times that i keep getting Firefox running but not responding . i have contacted many places and complained had some of your r tech try and help now with the new update i am still getting it yet i was told it would be fixed. i have reinstalled i have removed and shut off some add ons cleared cache all but cookies and still i get it funny until the last 2 new versions i never had this problem it is a Firefox problem not mine. i would have thought you would have fixed it by now

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Linux Ubuntu, Firefox 154.0, firefox freezes and I am unable to make it work or quit it.

This has been in the last month or so. It will freeze up and I can't break out of it. Last time it froze the whole computer and I had to power down and restart. The… (read more)

This has been in the last month or so. It will freeze up and I can't break out of it. Last time it froze the whole computer and I had to power down and restart. There must be something that changed. And there must be some way for me to be able to quit when this happens. Last time it was on a video call with my 104 year old mother and it is very annoying. The whole thing froze and I had to restart the computer and when I got it back up, she was off. I need some way to break out so I don't have to do a complete restart. t.

Open 9

howto eliminate dead home screen after log in have to relog after returning tried all suggestions

I log in get a dead home window cannot delete , no response to cursor have to use task bar icon to overlay dead home screen. when return to home scree I get the dead old … (read more)

I log in get a dead home window cannot delete , no response to cursor have to use task bar icon to overlay dead home screen. when return to home scree I get the dead old window and use task bar icon to get live home screen to continue. The dead home screen appears and have to select firefox from task bar each time.

Open

Firefox Frequently Becomes “Not Responding” and Fails to Load Websites on Windows 11

Hi Mozilla team, I’d like to report a serious issue with Firefox lately. The browser has been performing very poorly and frequently becomes “Not Responding.” In many case… (read more)

Hi Mozilla team,

I’d like to report a serious issue with Firefox lately. The browser has been performing very poorly and frequently becomes “Not Responding.” In many cases, websites fail to load properly or get stuck indefinitely, even though my internet connection is working normally.

I’m experiencing these issues on the latest version of Windows 11 with the latest version of Firefox. This has become quite frustrating and significantly affects my daily browsing experience.

I hope the Firefox team can investigate these stability and website-loading issues and provide a fix soon. Firefox used to be much more reliable, but recently the overall experience has been very disappointing.

Thank you.

Open 1 2

Firefox crashes on Windows 10 machine

Updated Firefox to 154. When I select Firefox, I get a notice that Firefox is already running. If I cancel, Firefox comes up but I quickly get a notice that Firefox is no… (read more)

Updated Firefox to 154. When I select Firefox, I get a notice that Firefox is already running. If I cancel, Firefox comes up but I quickly get a notice that Firefox is not responding. I tried refresh but that didn't fix it. If you don't have an answer, I'll de-install and then (maybe) reinstall. -JJM

Open 6 1

what is this wht does it mean

i was just opening a page and it kept saying Firefox running but not responding and then i gt the photo i am showing you what is it and why see photo being downloae… (read more)

i was just opening a page and it kept saying Firefox running but not responding and then i gt the photo i am showing you what is it and why see photo being downloaed by another insrtance ??

Locked 3

Why does my macOS with firefox 154 run hot, ie, fans always on?

Since version 154, my 2017 Macbook Air running MacOS Monterey causes my fans to be always on. The battery preferences says "Using significant amount energy." I've turned … (read more)

Since version 154, my 2017 Macbook Air running MacOS Monterey causes my fans to be always on. The battery preferences says "Using significant amount energy." I've turned off all AI features.

Solved 1

Firefox both persistiently crashing and signing me out of everything

Hi, so since around update 153.0 i've had this persistient issue of whenever I am forced to re-open firefox (whether by an update, a restart on my computer or a crash) it… (read more)

Hi, so since around update 153.0 i've had this persistient issue of whenever I am forced to re-open firefox (whether by an update, a restart on my computer or a crash) it begins to persistiently quit responding and will never work until i close it. After a LONG while of just trying to open it again, it begins to run, but it also signs me out of a good handful of things, so I end up spending 20+ minutes signing in on everything (considering 2fa on some of those things). This used to just happen with the big number updates, but tonight my computer had to restart and I experienced the same thing happening with firefox just loading and loading. I tried letting it sit and of course it did nothing, I attempted to use troubleshoot mode and there was virtually no difference (it was still frozen until i closed it). The only things I haven't done are the nuclear options of refreshing or reinstalling firefox (mainly because I have a lot of extension settings I would rather not lose because I don't remember all of it). I am writing this on a mobile tablet right now because my computer is still experiencing this persistiently, no matter what i do now, and it's becoming annoying because of the fact that i do have to sign into everything EVERY TIME now it seems. Extra information about my settings to answer some of the "do you have (this setting) on?" or other functional questions: -I keep cookies on and stored on the device -I have hardware accelleration off -I had several extensions on including ublock origin, but again, troubleshoot mode (which disables all extensions temporarily) had the exact same result of firefox hanging. Disabling certain extensions manually also didn't work. -i can't provide exact technical info on my pc since im not on it rn nor really want to deal with fighting it any longer tonight to write this but my computer is on the lower-end, but can still run and does run things like discord/steam fine; firefox started persistiently freezing after a fresh restart of my computer, and I didn't open anything outside of firefox and related firefox modes (ie private browsing) attempting to troubleshoot today. -last time i signed back in before it kept crashing constantly was 4 days ago I really hope this explains my issue well enough and I hope someone can give some advice on my next step forward. I'm becoming a little desparate for answers since i don't know how long this goose chase of constantly re-logging into everything the services i'm logging back into will tolerate, as one of my emails is now blocking my main 2fa method for some reason, so I'm a little worried.

Open 4

Web pages with infinite scroll get incredibly laggy

So I know these websites are kind of crap anyway, but I have issues with scrolling bsky.social (and other clients for it like witchsky) and twitter. The further into the … (read more)

So I know these websites are kind of crap anyway, but I have issues with scrolling bsky.social (and other clients for it like witchsky) and twitter. The further into the timeline I get, the more frequently these webpages lag.

They begin freezing every few seconds for a few seconds, during which they queue left or right clicks, page up/page down, and various other commands, only processing them once it unfreezes. Firefox itself still works during this freeze, e.g. opening the main menu. Also, I can still scroll up or down to a limited degree, though this just exposes empty, unrendered webpage until it unfreezes.

bsky.social has had this problem for a long time, but twitter only recently developed this issue after I had to do a cache clear, cookie clear, etc. trying to log in a few weeks ago. Prior to that it didn't have this issue.

Task manager hasn't really helped elucidate what's wrong, so it might be an about:config that I set or even an unruly extension, but I really don't know what to try.

Open 13

Does someone else also has a problem with their Firefox almost dying while creating a new tab or switch to tabs?

I don't know when it exactly happend but arround 3 months ago my Firefox is on the verge of dying anytime i open a new TAB it takes about a min to be funktional again whi… (read more)

I don't know when it exactly happend but arround 3 months ago my Firefox is on the verge of dying anytime i open a new TAB it takes about a min to be funktional again which is a pain!

before that time Firefox was quick never hade these problems before! A friend of mine has the exact same problem as i do.

honestly will not read the awnser on this post but i just want to make sure its on the Board

Open

Mozilla 154.0 stalls always.

Why does Mozilla 154.0 always stall after a couple of minutes? It is a hell of a mess. I couldn't place this question without resorting to an older version of Firefox :-[… (read more)

Why does Mozilla 154.0 always stall after a couple of minutes? It is a hell of a mess. I couldn't place this question without resorting to an older version of Firefox :-[[

Did anybody test V 154.0 anytime, at all?

I unfortunately updated a Windows 10 computer to this version of Firefox.

As such, I cannot provide you with troubleshooting information, because the new browser 154.0 does not work. At. All.

I did all the usual stuff like restarting the computer, the users of Windows OS junk are used to anyway. The Task Manager shows not less than 16 Firefox-processes, with a truckload of memory usage, having opened just one browser tab. Waiting for 20 minutes for firefox to show me the grace of continuing its operation didn't help either.

Any ideas?

Solved 2 2

Firefox under Linux Mint 22.3 Cinnamon, will not let me input text. How can I get past this?

Firefox under Linux Mint 22.3 Cinnamon, will not let me input text. How can I get past this? I am having to type into a text file, copy and paste to get information into … (read more)

Firefox under Linux Mint 22.3 Cinnamon, will not let me input text. How can I get past this?

I am having to type into a text file, copy and paste to get information into a text box in Firefox.

Open 2

Web-based metronome sounds slightly out of sync in Firefox

I've been testing a browser-based metronome in Firefox and noticed that the audio click can sometimes feel slightly out of sync with the visual beat. It isn't a complete … (read more)

I've been testing a browser-based metronome in Firefox and noticed that the audio click can sometimes feel slightly out of sync with the visual beat. It isn't a complete audio failure—the metronome keeps running and produces sound—but the timing can feel a little delayed or inconsistent, especially when using it at faster BPMs. The site I'm testing with is TheTapTempo's online metronome. I'm trying to figure out whether this is related to Firefox's handling of web audio or whether the delay is more likely to come from the system/audio device. A few things I'm wondering about: • Could Firefox's Web Audio timing cause a small difference between the scheduled beat and when the sound is actually heard? • Could Bluetooth headphones make the problem more noticeable because of their audio latency? • Can Firefox extensions or hardware acceleration affect the timing of browser-based audio? • Is there a Firefox setting or diagnostic mode that would be useful for testing this? • Would comparing the same metronome in Firefox and another browser help determine whether the issue is Firefox-specific? I've also noticed that the perceived timing can depend on the audio output being used, so I'm not sure whether this should be treated as a Firefox issue or an audio-device latency issue. What's the best way to troubleshoot this in Firefox?

Open 1

ok so now i m to assk anew question

i have been tired many things to do and have tried all of them instead of uninstalling and reinstalling Firefox. Which i should not have to do as none of what is happen… (read more)

i have been tired many things to do and have tried all of them instead of uninstalling and reinstalling Firefox. Which i should not have to do as none of what is happening is my fault. I have done all i was asked by many of you and have done it all . I am getting no answer and no real solution by Firefox to tell me why i continue to get that you all think i am a dumbie none of this is my problem yes i have desktop icons which i have always had and yes they ope up with Firefox and never ever have i had this before they have always open with no problem until this last updated version. I am constantly getting Firefox is running but not o responding. Why when i go to chrome or click the chrome add on in address bar a say click on my amazon I con it opens right up with not saying google is running but not responding. why ca none of you answer the question and why can it not be accepted that it is a Firefox problem and not me. As i have said i have had these same desktop shortcuts since i got my computer on windows 7. up until this last version i never ever had Firefox say it is running but not responding. Like ic said i have done all that way said by Bugzilla Firefox help and still no real answer and no fix . I am tellin you it is not me it is a Firefox problem. why can this not be researched and find out why. I am sure i am nt the only one with this problem. Please i need a solution or ill stop using Firefox which i have for over 20 years but apparently Firefox does not care and thanks SOLUTION PLEASE

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Firefox lagging and high CPU spikes when managing e-commerce backend tools

Hi Mozilla Support Team, I am experiencing severe browser lag and high CPU usage on Firefox specifically when managing complex backend forms and inventory management scri… (read more)

Hi Mozilla Support Team,

I am experiencing severe browser lag and high CPU usage on Firefox specifically when managing complex backend forms and inventory management scripts on our e-commerce operations portal.

The page script execution freezes when opening multiple tabs alongside developer console tools. I have already cleared cache and disabled third-party extensions, but memory leaks still happen during heavy DOM rendering.

Is there a specific setting in about:config or hardware acceleration flag recommended for heavy web app environments?

Thanks!

Open 2

Firefox ram usage doubles and then changing tabs or adding tabs freezes program.

So normally firefox uses a reasonable amount of ram but sometimes the amount of ram usage almost doubles, then if I try to change tabs the program freezes. I then have to… (read more)

So normally firefox uses a reasonable amount of ram but sometimes the amount of ram usage almost doubles, then if I try to change tabs the program freezes. I then have to wait for firefox to stop using the excess of ram and return back to normal levels.

I believe this mainly happens when I have youtube or reddit open but I have no idea how to fix this.

I have already tried reinstalling firefox and deleting/changing extensions. The current extension i have on is adguard adblocker and no others.

Open 4