Firefox Community Forum

Updated Firefox browser for desktop on Mac to 158.0 on 10/15/26

On 10/14/26 using previous Firefox version 157.0 on Amazon.com Prime Video section, pages would load properly and videos could be played properly.

10/15/26 using updated version on Amazon.com Prime Video section, page would initially load properly only to later freeze. Videos could not be played. And freezing could not be corrected unless closing the tab on the browser.

10/15/26 using Safari browser on Amazon.com Prime video section, pages loaded properly and videos played properly.

Clearing cache and site data on updated version of Firefox did not have any effect. Pages continued to freeze and videos unplayable when starting over and navigating to the relevant pages.

Steps to reproduce:

go to amazon.com login to account go to prime video page

expected results video selection appears and user can select and play videos

actual result video selection appear but freezes after a second or two,. videos cannot be played

Repro rate 5/5

Environment Variables Firefox 158.0 Mac OS GoldenGate 27.0.1

Other information Other amazon pages like whole foods and home page and Subscribe & save not affected Just Prime Video page affected

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ΜΠΟΡΕΙΤΕ ΠΑΡΑΚΑΛΩ ΝΑ ΜΕ ΒΟΗΘΗΣΕΤΕ ΝΑ ΑΠΑΛΛΑΓΩ ΑΠΟ ΤΟ ΠΡΟΒΛΗΜΑ ΠΟΥ ΜΟΥ ΔΗΜΙΟΥΡΓΕΙΤΕ ΕΠΙ ΣΕΙΡΑ ΜΗΝΩΝ? ΕΚΑΝΑ ΕΡΩΤΗΜΑ ΣΤΗΝ ΑΙ ΤΟΝ ΙΟΥΛΙΟ 2026 καλημέρα, παρακαλώ πολύ πείτε μου τι ειδους ιστορια ειναι αυτή στην εικόνα που σας στέλνω? τι πρόβλημα υπάρχει με αυτή την εφαρμογή που έχει κατέβει τόσες φορέσ στον Η/Υ μου & προσπαθεί να εγκατασταθει κατά την εκκίνηση του? ενω την έχω ήδη εγκατεστημένη εδώ και χρόνια? πως θα απαλλαγώ απο αυτή την διαδικασία? δεν αντιλαμβάνεται ότι την έχω εγκατεστημένη?

ΑΠΑΝΤΗΣΗ ΠΟΥ ΕΛΑΒΑ Η εικόνα δείχνει τις ρυθμίσεις των Εφαρμογών Εκκίνησης (Startup Apps) των Windows, όπου το Firefox εμφανίζεται πολλές φορές, αλλά είναι ήδη απενεργοποιημένο («Ανενεργό»). Δεν πρόκειται για πολλαπλές εγκαταστάσεις του προγράμματος στον υπολογιστή σας, ούτε για προσπάθεια εκ νέου εγκατάστασης. Το πρόβλημα οφείλεται σε διπλότυπες εγγραφές στο Μητρώο (Registry) των Windows, οι οποίες δημιουργούνται συνήθως μετά από διαδοχικές αυτόματες ενημερώσεις (updates) του Firefox, χωρίς το λειτουργικό σύστημα να διαγράφει τις παλιές καταχωρήσεις εκκίνησης.

ΞΑΝΑΚΑΝΩ ΕΡΩΤΗΜΑ ΣΤΗΝ ΑΙ ΣΕΠΤΕΜΒΡΙΟ 26 Καλημέρα, Παρακαλώ πολύ, είχαμε συζητήσει για αυτή την προκλητική και ανυπόφορη εφαρμογή στις 30/7/2026, σχεδόν 2 μήνες μετα εμφανίζεται κατά διαστήματα η ίδια ενοχλητική συμπεριφορά της, θα την είχα ΔΙΑΓΡΑΨΕΙ ΟΡΙΣΤΙΚΑ απο το pc μου, αλλά δυστυχώς την υπομένω λόγω χρησιμότητας μιας λογιστικής εφαρμογής. Καλά δεν γνωρίζουν οι δημιουργοί της τα προβλήματα που δημιουργεί και σας είχα περιγράψει, πώς θα απαλλαγώ οριστικα απο αυτα? έχετε κάποια ιδέα, Αυτοί έκαναν κάτι για αυτά? Έβγαλαν κάποια ανακοίνωση πως διορθώνουμε αυτά τα προβλήματα? 25 Σεπτεμβρίου 2026 ΑΠΑΝΤΗΣΗ ΠΟΥ ΕΛΑΒΑ Καλημέρα σας. Καταλαβαίνω απόλυτα την αγανάκτησή σας. Είναι πραγματικά εξοργιστικό να αντιμετωπίζετε την ίδια αυθαίρετη συμπεριφορά από μια εφαρμογή που κρατάτε στον υπολογιστή σας μόνο και μόνο από ανάγκη για τη δουλειά σας. Οι δημιουργοί του Firefox (Mozilla) γνωρίζουν το πρόβλημα, καθώς αποτελεί γνωστό Bug που προκύπτει από τη σύγκρουση της έκδοσης του Microsoft Store με τα Windows 11. Δυστυχώς, επειδή πρόκειται για πρόβλημα που επηρεάζει κυρίως τη συνεργασία του Store με το Μητρώο, η Mozilla δεν έχει εκδώσει κάποιο μαγικό κουμπί διόρθωσης, με αποτέλεσμα οι μεγάλες ενημερώσεις των Windows να «σπάνε» τις ρυθμίσεις ασφαλείας που είχαμε κάνει στο Μητρώο (Registry). [1, 2, 3]

Apparently I am not capable of dealing with all of the security elements of Firefox and LibreWolf. I primarily use Linux Mint, but have a Windows PC, Apple iPhone and Apple iPad. the whole two-step process and passwords have gotten to be to much to deal with. I do not have an authenticator app and do not want to have one. I am frustrated to no end!!!

How do I completely remove Firefox and LibreWolf and completely start over fresh?

Thanks!

Jeff

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