Showing questions tagged:

When creating my passkey, Mozilla insists on using my old email address

Windows 11 Pro Mozilla Firefox 152.0.4 (64-bit) When creating a passkey for my Mozilla account, the Windows Security passkey program insists on using my old gmail.com add… (read more)

Windows 11 Pro Mozilla Firefox 152.0.4 (64-bit)

When creating a passkey for my Mozilla account, the Windows Security passkey program insists on using my old gmail.com address instead of my new protonmail.com address.

How can I purge Mozilla records of my gmail address and use my protonmail address?

Many thanks

Open 2 1

Profile/session doesn't ever save/load

I run normal firefox on linux. Fully up-to-date. Every time I quit the app, it reverts to a version of my profile from a month ago, and loads all the tabs I had open then… (read more)

I run normal firefox on linux. Fully up-to-date. Every time I quit the app, it reverts to a version of my profile from a month ago, and loads all the tabs I had open then, and then receives all the tabs that I sent to the device in the interim (~1 month). As I speak, it just caught the 60 or 70 tabs in this window.

I tried changing the name of my profile folder to randomstring.defaultOLD and changed one of the backups to randomstring.default. This didn't change the behavior. I'm still stuck in the loop. I saved my tabs with onetab, because firefox isn't remembering my session anymore. I thought it was something to do with updates, like it only loses its mind upon updates, but that's not true. It thinks it's updating firefox EVERY TIME, because the one time it's loading to 1 month ago it was updating, but I'm 100% sure there are no updates to firefox in my linux. It's just hallucinating.

The articles on restoring from backup are outdated. They say to use an html file. There is no html file. It's just folders for profiles, not html files. HELP!

Open 18 10

If I reconnect a logged-out account, and sync it, will the settings on one device override the other?

On my personal computer, I have a Profile for work and I was logged in via a Mozilla account using my work email address I've recently set up a similar thing on my work c… (read more)

On my personal computer, I have a Profile for work and I was logged in via a Mozilla account using my work email address

I've recently set up a similar thing on my work computer. Signed in using Mozilla account. I have since noticed that on my personal computer it says "Account disconnected."

I'd like to sign in again and sync them so that I always see the same settings, shortcuts, open tabs etc on both computers. But if I sign in right now, will I lose the customizations I've made on the work computer? Which computer will it consider to be the "source" of the newly synced information?

Open 2

"permissions"

This experimental "Permission" program and repeated new downloads several times weekly, are driving me crazy. Mozilla started this without notification/explanation.. Had… (read more)

This experimental "Permission" program and repeated new downloads several times weekly, are driving me crazy. Mozilla started this without notification/explanation.. Had no idea why I received frequent annoying downloads and popups for Permissions. A little bit intrusive don't you think? Stop it. No description applies in this circumstance.

Open 6

How do I disable the "Copy Link to Highlight" button

The new "Copy Link to Highlight" button shifted the "search with" option down, which I use regularly. I'm not entirely sure what the new option does, but I would like to… (read more)

The new "Copy Link to Highlight" button shifted the "search with" option down, which I use regularly.

I'm not entirely sure what the new option does, but I would like to either disable it or shift it further down out of the way

Open

Is tehre a way to assing Download folder acc to file type?

Hi everyone, I am currently using Firefox on Fedora (KDE Plasma) and looking for a way to automatically route downloaded files into specific folders based on their file e… (read more)

Hi everyone,

I am currently using Firefox on Fedora (KDE Plasma) and looking for a way to automatically route downloaded files into specific folders based on their file extensions.

For example, if I download a '.stl' or '.blend' file, I want it to automatically go to '~/3d/downloaded', and if it is a '.gguf' file, it should go to '/models'.

Since native application settings only allow choosing one global download folder, using third-party browser extensions feels like a security risk as they require broad file system access(This concern might be unnecessary since I don't know how to decide an extension is safe or not.). On the other hand, running a background automation script (like inotify-tools) feels like an unnecessary workaround for a feature that could be native(I solved it via this method for now).

Is there a built-in way or a hidden config in about:config to achieve this by file type? If not, do you think it is worth opening a feature request on Mozilla Bugzilla for native file-extension-based download routing?

Open 1

Firefox loses tables, bookmarks, history, passwords at every update (each 3 - 4 days). how to fix this?

I have to reload history, bookmarks, passwords each 3 - 4 days, when Firefox refreshes the software. It was not happening before, just in the last two moths. How can I fi… (read more)

I have to reload history, bookmarks, passwords each 3 - 4 days, when Firefox refreshes the software. It was not happening before, just in the last two moths. How can I fix it?

Open 1

Page translation sometimes does not work

I'm using Firefox from the official Ubuntu repository (packages.mozilla.org). I have used the (very cool) "translate page" feature successfully, but for some reason it do… (read more)

I'm using Firefox from the official Ubuntu repository (packages.mozilla.org). I have used the (very cool) "translate page" feature successfully, but for some reason it doesn't seem to work on https://wiki.openstreetmap.org/wiki/NL:Basisregistratie_Adressen_en_Gebouwen which I'd like translated to English. Even though Firefox thinks the page was translated, only one of the headings seems to be in English.

I would like to understand how to troubleshoot this and help you improve this great feature. Thank you in advance.

Open 4 1

Pinned sites disappear after rebooting on Mac

Hello community, I've been moved to MacOS at work and since then, Firefox will not always restore my pinned sites when I start it the next day. Here is what I do: Right… (read more)

Hello community,

I've been moved to MacOS at work and since then, Firefox will not always restore my pinned sites when I start it the next day.

Here is what I do:

  1. Right click a tab, select "Pin Tab"
  2. Go about my day
  3. At the end of the day, I close Firefox by using command Q and shutdown my Mac
  4. The next day, I start Firefox and most of the time, my pins are gone

I did not have this issue on Windows Firefox. I am using MacOS 26.5.2 and Firefox 152.0.4 Firefox says "Your browser is being managed by your organization" in settings. It is a link that can be clicked and the only active policy showing there is "DisableAppUpdate" which I assume is because we have our own tool to manage software updates.

Any idea what could cause my pinned tabs to disappear? I did not really customize the settings so far, I do NOT clear browsing data when exiting FF and the startup option "Open previous windows and tabs" is NOT selected. I have Ecosia and 1Password as plugins.

Any help appreciated, thank you.

Open 2 10

Scrolling issues using Windows 11

How do I resolve scrolling issues (unable to scroll) on many websites. AI recommendations of clearing browsing history and cache have not been effective. Scrolling is pos… (read more)

How do I resolve scrolling issues (unable to scroll) on many websites. AI recommendations of clearing browsing history and cache have not been effective. Scrolling is possible using Google Chrome.

Open 3 10

I follower your instructions for restoring my bookmarks, but it didn't work.

I'm on Windows 11. After I added some plug-ins and extensions to replace the ones that went missing during your last update, my bookmarks also went missing. (They were… (read more)

I'm on Windows 11. After I added some plug-ins and extensions to replace the ones that went missing during your last update, my bookmarks also went missing. (They were there before I replaced the plug-ins and extensions.) I followed your instructions on how to access my bookmark back ups, and found them. However, everytime, I tried to install one of the backups, I ended up with no bookmarks at all in Firefox.

Please help, I have no access to any of my accounts!

Thanks,

Charlotte

Open 2