Kõik tooted Community Forum

I am new to Thunderbird and needed help to import my contacts from Outlook. It wasn't easy; I had to reorganize the CSV file to match Thunderbird's format - what a pain. Then I needed to recreate all of my group addresses using Thunderbird's tools. I used some of these newly created group addresses a few weeks ago. Now all of the group addresses exist, but they have no members. What could have happened? And, what should I do to recover their contacts?

Thank you, Stephen Thompson

Hello Firefox Support,

I’m encountering a strange issue with Firefox. While playing YouTube videos at very low quality (144p) just to listen to music, my GPU usage spikes to 100%. This happens even when the video is not fullscreen and there’s minimal visual content.

System Info:

   Firefox Version: 140.0.2 (64-bit)

   Operating System: Windows 11 

   CPU: AMD Ryzen 7 8700F (no integrated GPU)

   GPU: AMD Radeon RX 7900 GRE

   GPU Driver Version: AMD Adrenalin 25.6.1 

The issue goes away when I disable hardware acceleration in Firefox settings, but I’d prefer to leave it enabled for better performance elsewhere.

Is this a known issue with AMD GPUs or is there something else I can try to reduce GPU usage during playback?

Thank you for your help.

So, sometimes, when I already have a Firefox window opened, the markers just don't load, or unload. This can be easily fixed by closing the windown and reloading from history, but I was wondering if there was any way to make it load properly, or maybe reload them, so I don't have to close the window? Thanks

I have used FF for many years with great satisfaction. The Google search bar has always been presented as the default and I prefer to use it. Starting last week, searches now direct me to Yahoo and I want my default search to be Google. How can I get it back?

Tried to ad URL and I get a response sayin, “Need to have ad on’s” How to do so? Seems like a lot of hoops to jump through just to get started. Please advise. Thank you! Loren Fennell

Firefox refuses to open. What happens is, It'll open for like 1 frame and then close. This happened to Chrome last month too, which is actually why I installed Firefox. I have to uninstall it, then reinstall it from the website. If that doesn't work, I try the Microsoft Store. If that doesn't work either, I keep switching between them until it eventually opens. It breaks again when I turn off my computer. Thanks.

Picture verification is Not working in Firefox, works correctly in Chrome. This is the verification I have do at some sites to make sure it is me or that I am human after I have not been on a site for long while.

It keeps repeating the picture even though I select all proper pictures. It happens to all sites I visit.

In the calendar, I copy and paste events to save time filling in details. But I often need to change the start times. When I do so, the event maintains the original duration. I never want this behavior, it is never useful. It's even screwed up my events by changing the end date to the next day. Why is there no option to disable this?

I cannot open a You Tube videa yjat's potrayrd on my IMac;s scree whin usinf Firefow. I Get a blam You Tibe page what includes yjr word "Sunscribe:. I reied hittig Sunscribe and still no response. I do not have this problem usinf other Browsers.

I'm trying to clear my browsing history and cache memory. How do I make sure I have removed everything? I have removed the temporary cached files and website and download history. I have had problems accessing parts of a site of for a few days and they recommended I delete the cache memory. I can access the site itself but get a 404 error code for certain pages. I would like to know if there is anything more I can do before I contact the site owner again.

Copied Thunderbird Profile on old computer to external HDD. Name assigned was zs6…. Installed TBird on new Win10 PC, omitting sign-in procedure. On this PC, clicked Menu, Help, Troubleshooting Info. Opened Profile folder on this PC, left-clicked Roaming, closed TBird. Copied zs6… from ext HDD, pasted onto TBird folder C:\users\owner\appdata\roaming on new PC. Clicked Yes to replace any existing files. Opened \roaming\thunderbird\profiles zs6…. not in there. TBird launches again in Setup. What am I doing wrong?

Dear Support, while using my email, Outlook, on my mobile, I cannot log out of my account. Can anybody help, please?

Am using the Galaxy A21s Android mobile.

Am using Android 12.

My browser is Firefox for Android, version 140.0.3.

The email is Outlook.com.

Whenever I go into my own account, I click on my profile, and then sign out. In the very recent past, the system has done exactly that. Now, however, the system 'hangs' and does nothing. The only thing that was different was the updating of Firefox for Android.

Could anybody suggest anything, please? Do not want to stay logged on, especially on an Android mobile, Marek

Hello,

Recently I have started to have emails fail to deliver to a certain domain and the message that comes back is

550 DKIM Sender Invalid - envelope rejected.

I am using Thunderbird v128.8.1 esr (64-bit). Extensions installed are: 1. Attachment Saver (Deimios, v.0.2.2) 2. FileLink provider for Send (Teal Dulcet v2.1.1) 3. Remove Duplicate Messages (Eyal Rozenberg v0.6.1)

I have been in communication with this client for several years and not had this problem before. When I send email to the same recipients using WebMail there is no problem, it is only when I send from Thunderbird.

I am not using any encryption type of setup.

Has anyone come across this before? Does anyone know of a solution?

Thanks, Franc.