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Trouble attaching Mac files to email

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Basically, I have trouble attaching Mac Pages or Keynote files to email in my Firefox browser. The files are not "complete" and appear in pieces and I am unable to attach them to send in email.

This is a Firefox issue as I can do it in Safari and Chrome. Have you heard that from anyone else? I noticed it about 1 month ago. I paid for support from Apple and we figured out it was a browser issue only.

Basically, I have trouble attaching Mac Pages or Keynote files to email in my Firefox browser. The files are not "complete" and appear in pieces and I am unable to attach them to send in email. This is a Firefox issue as I can do it in Safari and Chrome. Have you heard that from anyone else? I noticed it about 1 month ago. I paid for support from Apple and we figured out it was a browser issue only.

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Hi Mdenisewb, In order to better investigate, does the email provider express Firefox browser compatibility for webmail? in order to test this I would have to ask Tech Evangalism about this or ask for any errors that come up in the Web Console when you try to attach the two file types.