Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

YouTube not working properly since latest firefox update. Browser stops responding

  • 6 vastust
  • 20 on selline probleem
  • 6 views
  • Viimati vastas BrendaL

more options

Whenever I try to watch a video on YouTube since the latest firefox update my browser hangs. I thought it might have been the latest flash update but YouTube still work in all of my other browsers just fine.

Whenever I try to watch a video on YouTube since the latest firefox update my browser hangs. I thought it might have been the latest flash update but YouTube still work in all of my other browsers just fine.

All Replies (6)

more options

Hi,

Please try to Delete all the existing Flash cache in the Windows Control Panel > Flash Player > Advanced as well as Clear Now the Cache, Cookies, and Site Preferences in Firefox Tools (Alt + T) > Clear Recent History.

You may also have to fully re-trust Firefox + its processes/files in all the configuration areas/modules of any and all security software (antivirus, firewall). Please see this.

AV/Firewalls Configuration

If the problem persists, you can also try the IE Tab + or the IE Tab add-on to temporarily watch problematic Flash content inside Firefox.

more options

Tried above steps, did not work.

more options

Try to opt-out of HTML5 video on YouTube.

  • bug 775491 - HTML5 unresponsive script errors on YouTube

(please do not comment in bug reports)

more options

Thank you. it was the html five.

more options

You're welcome

more options

Thank you - I thought it was the old problem with Flash Player 11 in a new disguise, but opting out of the HTML5 trial sorted it for me.