Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My saved passwords have disappeared.

  • 3 vastust
  • 9 on selline probleem
  • 1 view
  • Viimati vastas eljaymas

more options

My saved passwords have disappeared. I saved a new password, closed Firefox & when I reopened Firefox the new password had also disappeared. What gives?

My saved passwords have disappeared. I saved a new password, closed Firefox & when I reopened Firefox the new password had also disappeared. What gives?

All Replies (3)

more options

Did you check the setting of Delete browsing, search and download history on Firefox ?

Tools > Options > Privacy : History: Clear history when Firefox closes > Settings

more options

Yes that hasn't changed.

more options

I take that back: The delete saved passwords box was ticked. I know I didn't do that so how did it happen? Are all my passwords permanently lost?