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In the from column, thunderbird is displaying a different name than who sent the email

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dhempel3588
dhempel3588

Thunderbird is displaying the wrong name in the from or correspondents columns in some of my emails. The displayed names that are wrong are from other emails received. For example, one email in the from column is displaying Nancy, but the email is from Grainger with a different email address. I have received emails from Nancy but she is not affiliated with Grainger. This issue is happening with many, but not all, emails. A name displayed in the from column that has nothing to do with who sent the email.

Thunderbird is displaying the wrong name in the from or correspondents columns in some of my emails. The displayed names that are wrong are from other emails received. For example, one email in the from column is displaying Nancy, but the email is from Grainger with a different email address. I have received emails from Nancy but she is not affiliated with Grainger. This issue is happening with many, but not all, emails. A name displayed in the from column that has nothing to do with who sent the email.

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david
david
  • Top 10 Contributor

Another user had a similar issue and in his case, he found that some names in addressbook were wrong. My suggestion is to go to settings>general and uncheck the option to show names if in addressbook if checked.

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