Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Rohkem teavet
Lahendatud

Address sidebar contents disappear after turning on to send message. The side bar is still there but no contents.

rher3678 replied
rher3678

Address sidebar CONTENTS disappears after turning on to forward or send a message, The sidebar is still there but empty of addresses, which do appear for about a second on opening the forward message tab.

thank you Ron Herron
Address sidebar CONTENTS disappears after turning on to forward or send a message, The sidebar is still there but empty of addresses, which do appear for about a second on opening the forward message tab. thank you Ron Herron

All Replies (3)

Valitud lahendus

Sounds like you are talking about the 'Contacts 'Sidebar' in a new Write message window.

Please do a test. In Thunderbird

  • Help > Troubleshoot Mode
  • click on 'Restart'
  • Select 'Continue in Troubleshoot Mode'

After Thunderbird auto restarts - click on '+New Message' button and report on what happens.

Do you use any add-ons ? What are they whether enabled or not? In Help > Troubleshoot Information scroll down to the 'Add-ons' section Copy the data and post it into this forum question.

sidebar appears in troubleshoot mode and addresses are found ok...

Thank you whitlock, yes, problem solved as per above with a restart and troubleshoot mode led me to the cause.. Thanks Ron

Küsimuse postitamine

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.