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Rohkem teavet

I keep getting spam where the option of marking it aw junk has been disabled, apparently by the sender

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  • Viimati vastas Wayne Mery

I keep getting spam where the option of marking it aw junk has been disabled, apparently by the sender. The JUNK button on the menu bar is grayed out, and the route of using the OPTION key and marking the item as junk doesn't work either.

I keep getting spam where the option of marking it aw junk has been disabled, apparently by the sender. The JUNK button on the menu bar is grayed out, and the route of using the OPTION key and marking the item as junk doesn't work either.

Muudetud Wayne Mery poolt

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> I keep getting spam where the option of marking it aw junk has been disabled, apparently by the sender

It's not possible for a sender to do this.

> The JUNK button on the menu bar is grayed out, and the route of using the OPTION key and marking the item as junk doesn't work either.

What is your version and OS? And does the problem go away with Help > Troubleshoot Mode?