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Rohkem teavet

Lost all local folders and address book 115.13.0

  • 3 vastust
  • 1 on selline probleem
  • Viimati vastas david

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New up date Thunderbird 115.13.0 (64-bit) has completely removed all my local folders and my address book this is devastating with a complete loss of all this information is there a way of getting this back. I have used Thunderbird for many years and trusted it completely have never had any problem please help my system is Linux mint Linux Mint 21.3

New up date Thunderbird 115.13.0 (64-bit) has completely removed all my local folders and my address book this is devastating with a complete loss of all this information is there a way of getting this back. I have used Thunderbird for many years and trusted it completely have never had any problem please help my system is Linux mint Linux Mint 21.3

Valitud lahendus

A possibility is that thunderbird had a problem with profile and created a new one. That is, your profile may still be in your profile folder. I cannot give explicit steps for browsing files in Linux, but thunderbird may help. Try this:

  1. click help>troubleshootinginformation
  2. scroll down to 'profiles' and click 'about:profiles'
  3. you are now looking at listing of known profiles, is one of them your old profile? if so, launch it. if not,
    • click 'open profile' of one of them (this places you in the LInux file view)
    • exit thunderbird
    • back up one folder so that you see all contents of profile folder and can view contents of each
    • look for known files, such as abook.sqlite, which is the addressbook to help you identify your data
    • if you locate your addressbook, look also in the Mail and Mail\Local Folders folds for your message files
    • if you find them, you can copy them to the Mail\Local Folders folder of the active profile
Loe vastust kontekstis 👍 1

All Replies (3)

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Valitud lahendus

A possibility is that thunderbird had a problem with profile and created a new one. That is, your profile may still be in your profile folder. I cannot give explicit steps for browsing files in Linux, but thunderbird may help. Try this:

  1. click help>troubleshootinginformation
  2. scroll down to 'profiles' and click 'about:profiles'
  3. you are now looking at listing of known profiles, is one of them your old profile? if so, launch it. if not,
    • click 'open profile' of one of them (this places you in the LInux file view)
    • exit thunderbird
    • back up one folder so that you see all contents of profile folder and can view contents of each
    • look for known files, such as abook.sqlite, which is the addressbook to help you identify your data
    • if you locate your addressbook, look also in the Mail and Mail\Local Folders folds for your message files
    • if you find them, you can copy them to the Mail\Local Folders folder of the active profile

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Hi david many thanks have now retrieved all my old email so this was a great fix no luck with address book but at least you fixed this for me as i was lost as what to do so many thanks of this. Am new to using forms as you may have guest so many thanks

Helpful?

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You are welcome. I was glad to assist. Your addressbook may still be there, as thunderbird would have no reason to delete it - but you at least now have your mail.

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