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INFO Folder has disappeared after upgrade.

  • 5 vastust
  • 2 on selline probleem
  • 28 views
  • Viimati vastas Wayne Mery

wmalle
wmalle
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After an upgrade, was not able to receive new emails, but had all the current folders. After waiting overnight, I am able to send and receive new emails, BUT an INFO Folder (not Local Folder) has disappeared with lots of important messages. Any suggestions on how to retrieve that INFO Folder? Thank You in advance. 

  -   Will M.
After an upgrade, was not able to receive new emails, but had all the current folders. After waiting overnight, I am able to send and receive new emails, BUT an INFO Folder (not Local Folder) has disappeared with lots of important messages. Any suggestions on how to retrieve that INFO Folder? Thank You in advance. - Will M.

All Replies (5)

Wayne Mery
Wayne Mery
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Is it better with 115.2.2 or 115.2.3? Are you using View > Folders > Unified? Is it better with View > Folders > All?

wmalle
wmalle Küsimuse esitaja
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Thanks, Wayne Mery, but toggling from "Unified" to "All" Folders did not make my missing Info Folder reappear.

Wayne Mery
Wayne Mery
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Who is your mail provider? Does the folder show in the subscription list after right+click in folder pane ?

Muudetud Wayne Mery poolt

wmalle
wmalle Küsimuse esitaja
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Hi, Wayne Mery.

Optimum. and NO, Right clicking on Folder pane does NOT seem to resolve the disappearance of the "INFO" Folder. Thsnk you for trying. -Will M.

Muudetud Wayne Mery poolt

Wayne Mery
Wayne Mery
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If it's an imap folder I'm sure the data is still there. We have more fixes coming over the next week that might help.